Ratings based on 286 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by Chris from Ontario
Staff fairly helpfulPosted Apr 14, 2016 on Hotels
Construction going on in restaurant, moved to a larger room, rained during the night and the bathroom flooded..
for Studentsby A verified traveler from Toronto,Canada
hotel was well situated close to dinning short disPosted Mar 15, 2016
Pros: The staff was amazing most could speak and understand English to certain extents J'amie was great with direction to all the hot spots.
Cons: I was satistfied with everything.
Location: Location is close to restaurants,buses,cabs and a casino right beside the hotel which serves decent meal. Great taco stand 2 minutes away.
For a very reasonable priced Hotel (on the cheap) it was perfect. Short bus rides to everything you want in Cancun. Not always negotiate with the taxi drivers they always ask high eg. 100 peso- offer 60 etc. Also don't forget to ask at the desk about the free beaches. Some beaches charge you !!
Touring MexicoPosted Mar 2, 2016 on Hotels
This was a very nice hotel. Pool area was great. A few restaurants around. Nice mall with grocery store walking distance.
by Linda from Texas USA
Ambiance great hotel ...great staffPosted Feb 11, 2016 on Hotels
We stayed here as it was close to our Dentist which we both had surgery ... The room was really awesome for what we needed... a suite. No one bothered us we just relaxed and if there was anything we needed just a phone call away with room service. We cannot say enough about this hotel is was all around great!!!
by A verified traveler
It is an okay hotel 20 min from beachPosted Feb 8, 2016
Pros: I liked that the hotel was clean and staff were very kind.
Location: There are several out restaurants and a grocery store near by.
I had heard a lot of good things about this hotel and that is why i chose to stay there. The staff are nice and helpful. There are a few places to eat close buy which was very convenient, and the prices were not bad. The hotel lobby had a moldy oder, but the room we stayed in did not have that oder. The room was clean and the AC worked very well. The walls are very thin and you can hear everything the person in the next room was saying. I would suggest brining at least 50 to 100 dollars in singles this helps pay for bus rides, which was a convenient form of transportation. The R1 or R2 bring you to the hotel zone, which you will find restaurants and night clubs. I now know that I would rather stay near the hotel zone because that is closer to the beaches and restaurants.
for Business Travelersby Andrea R.
Good hotel for bussinesPosted Feb 5, 2016 on HotelClub
the hotel meet my expectations, all the staff was so kindly, rooms are very comfortable, next time I travel for work I will book again this hotel.
Posted Jan 28, 2016 on Hotels
Posted Jan 23, 2016 on Hotels
for Everyoneby A verified traveler from UK
Very good hotel with excellent locationPosted Jan 16, 2016
Pros: The rooms and bathroom were spacious. All the staff but particularly Norman were very helpful and knowledgeable. The hotel was extremely good value.
Cons: The continental breakfast was basic The pool area was noisy due to the air conditioning fans of the casino that was next door.
Location: The hotel was only 5 minutes walk from the Plaza das Americas, which has excellent restaurants etc.
The hotel was excellent value. The rooms were large with all the necessary extras including good Wi-Fi, air conditioning, coffee and tea making equipment and safe.
for Everyoneby A verified traveler from vancouver Island
Clean hotel close to bus stationPosted Jan 15, 2016
Pros: Friendly staff and location
Cons: Better kitchen facilities in rooms i.e., stove top, plates, cutlery, pans, etc.
Location: Close to Sears shopping mall, easy bus ride to the hotel zone if you are interested in that, close to grocery stores.
Check in was good. Room was clean. We had two beds and both were very comfortable. The AC worked very well and was very quiet. The two fans in the room were also quiet and effective. Lots of hot water and free water in the bathroom for brushing teeth. As it rained during our stay of two nights we never used the pool. It is a bit small but looked clean. We booked a room with kitchen but only had a minifridge and microwave so that was disappointing. It was very quiet in our room. It is about a 20 minute walk to the ADO bus station.