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Get an overview of this hotel3-star Cancun hotel in Downtown Cancun with free valet parking


Located in Downtown Cancun, this hotel is within a 10-minute walk of Plaza de Toros, Malecon Americas, and Ceviche Square Cancun. Royal Yak Casino and Sports Book and Amerimed Hospital are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference rooms.

Room Amenities

All 48 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, iPod docks, and DVD players.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Ambiance Suites Cancun provides a fitness center and a children's pool. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities include a conference center and conference space. This Cancun hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle and a shuttle from the hotel to the airport. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Area shuttle (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Free newspapers in lobby 
  • Free reception 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • One meeting room 
  • Outdoor pool 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 48 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Children's pool  
  • DVD player  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cookware, dishware, and utensils 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • DVD player 
  • Egyptian-cotton sheets 
  • Free local calls 
  • Free long-distance calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Refrigerator 
  • Room service (limited hours) 
  • Sofa bed size 

Where to Eat

A complimentary manager's reception is offered each day.

MICASA - Overlooking the pool, this bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 10 PM

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No pets or service animals allowed

No rollaway/extra beds available

No cribs (infant beds) available


You'll be asked to pay the following charges at the hotel:
  • Breakage deposit: MXN 500.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 85.00 and MXN 115.00 per person (approximately)
  • Airport shuttle fee: MXN 300 per vehicle
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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