Featured Image Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchenette Living Area Living Area Living Room In-Room Amenity Bathroom Sink Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Fitness Facility Fitness Facility Meeting Facility Meeting Facility Property Grounds Property Grounds Property Grounds Property Grounds Exterior detail Exterior Exterior
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Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Junior Suite, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Master Suite Jetted Tub

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with free parking

Location

This family-friendly Cancun hotel is located near the boardwalk, within a 10-minute walk of Plaza de Toros, Malecon Americas, and Ceviche Square Cancun. Casa de la Cultura and Royal Yak Casino and Sports Book are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference rooms.

Room Amenities

All 48 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and coffee makers. Other amenities available to guests include pillowtop beds, iPod docks, and DVD players.

Hotel Amenities

Hotel Amenities

Ambiance Suites Cancun features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities include a conference center and conference space. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

  • 24-hour front desk 
  • Business center 
  • Free newspapers in lobby 
  • Free reception 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • One meeting room 
  • Outdoor pool 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 48 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • DVD player  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Sofa bed  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cookware, dishware, and utensils 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • DVD player 
  • Egyptian-cotton sheets 
  • Free local calls 
  • Free long-distance calls 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 
  • Shower only 
  • Sofa bed 
  • Sofa bed size 
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Where to Eat

A complimentary manager's reception is offered each day.

MICASA - Overlooking the pool, this bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakage deposit: MXN 500.00 per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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