Get an overview of this hotel3-star Cancun hotel in Downtown Cancun, near La Sagrada Familia Parish


Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Ceviche Square and La Sagrada Familia Parish. Malecon Americas Shopping Mall and Royal Yak Casino and Sports Book are also within 15 minutes.

Hotel Features

An outdoor pool, a conference center, and a business center are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, conference rooms, a children's pool, and concierge services are onsite.

Room Amenities

All 48 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and Egyptian cotton sheets. Guests will also find iPod docks, DVD players, and room service.

Renovations & Closures

The following facilities will be closed from 16 August 2016 to 15 January 2017 (dates subject to change):
  • Dining venue

Hotel Amenities

Hotel Amenities

Ambiance Suites Cancun features an outdoor pool and a children's pool. Public areas are equipped with complimentary high-speed wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary manager's reception is offered each day. This Cancun hotel also offers a library, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 48 
  • Number of floors - 5 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • One meeting room 
  • Laundry facilities 
  • Library 
  • Parking (limited spaces) 
  • Free valet parking 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference center 
  • Free reception 
  • Area shuttle (surcharge) 
  • Garden 
  • Number of buildings/towers - 2 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available 
  • Room service (limited hours) 
  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free long-distance calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Cookware, dishware, and utensils 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Pillow menu 
  • Sofa bed size 

Where to Eat

A complimentary manager's reception is offered each day.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 10 PM

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No pets or service animals allowed

No rollaway/extra beds available

No cribs (infant beds) available


You'll be asked to pay the following charges at the property:
  • Breakage deposit: MXN 500.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?