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Great hotel, family friendly. Part of the hotel is under construction so we were not able to use the climbing wall or the zip line. Should be good once the construction is completed. Hotel has a FANTASTIC kids club and water park. The staff at the kids club is great with the kids. Sports and animation ...
Will definitely be back ! Best resort we've Ever stayed at by far ! staff service was above excellent , so many activities , cleaned our room 3 times a day , I can't say enough good things about this resort !! Loved it!
Great place to stay in Cancun if you want to be away from the zona hotelera. Quiet, residential neighborhood but close to everything. Quick walk to buses to the hotel zone and beaches. Easy to get to from airport. Cabs come in 5 minutes after a phone call. Rosalynn is a very nice lady and really ...
It was a very good experience. Hotel is quite old and currently doing some renovation. Food was great. We were impressed at Marias restaurant especially the server Marcelo. I spent my birthday dinner on that restaurant. He did his job professionally and very accommodating to customers. Our room was ...
I could write a super long detailed review of Live Aqua but it's simply not needed. This resort exceeded all of our expectations with not a single shred of disappointment in any aspect. The property, staff, cleanliness, accommodations, services, food and friendliness are top notch. We felt and were ...
Hotel is has a great family environment with plenty of activities for children. Beach has little to no waves and very ideal with families with small children. Hotel is right next to Port where you can take the ferry to Isla Mujeres and many other Tours to choose from. There is practically always ...
Hostel close to downtown. Around 30 min by car from the hotel area and close to the downtown bus stop. Was a little bit disappointed about the organisation and the cleaning, more specifically the bathroom, but that hostel is really authentic and the staff is AMAZING ! They are just so kind. I had ...
We had a good stay. Lots of things to do. Excellent breakfast buffet. Hotel restaurants choices are OK. Friendly staffs.
The hotel is very comfortable and the staff is very friendly. We had some trouble with the keys and the hotel is far from the beach and restaurants but in overall was a good stay.
The hotel made it convenient to visit the pool and beach for the day. We loved the bad by the beach and the bartender. All staff was friendly and helpful! The food was amazing especially the Italian restaurant! The inside buffet breakfast make sure you sit near the waiter JJ, he was very entertaining ...
Great place, amazing staff, fun environment. Second time at an Excellence resort and both times more than pleased. Will be back!
this is a fun, beautiful resort. Food is fine, not amazing. The steakhouse and Mexican restaurant are both very good! Beautiful views. Excellent staff. Easy trip into town. Will Be Back!
The hotel was very beautiful. The food and the staffs were excellent. The only downside of the facility is the beach. They not not have beautiful beach.If you are looking for a nice beach, this is not the place
The Air conditioner in our room did not work to well, it was somewhat warm. Overall it was a nice hotel next to the beach
Kids never seem to run out of energy. Even after an extensive day of swimming with porpoises at Dolphin Discovery, building four-story sandcastles on Isla Mujeres, and feasting on authentic seafood enchiladas in Kukulcan Plaza, your family still wants to play once you’ve returned to your accommodation. Keep the fun going when you stay at arcade hotels in Cancun. You are on vacation after all. No matter if you’re in Mexico with the whole family in tow and want to stay at a family-friendly hotel or simply want to unleash your inner child, we invite you to unwind at a hotel near an arcade.
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