Featured Image Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom View Outdoor Pool Outdoor Pool Outdoor Pool Spa Spa Restaurant Hotel Bar Banquet Hall Beach Beach Beach Beach Beach Beach Beach Beach Beach Beach Beach Beach Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Dining Outdoor Wedding Area Balcony View
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Room type

Deluxe Room, 2 Double Beds, Pool View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite, 1 King Bed, Partial Sea View

Max Occupancy: 2 guests

Deluxe Room, 1 King Bed, Ocean View

Max Occupancy: 2 guests (up to 1 infant)

Deluxe Room, 2 Double Beds, Ocean View

Max Occupancy: 4 guests (up to 3 infants)

Suite, 1 King Bed, Private Pool, Ocean View

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotel3-star hotel near the beach

Location

Offering direct access to the beach, this Isla Mujeres hotel is within 6 mi (10 km) of Dolphin Discovery, Costa Occidental de Isla Mujeres National Park, and Garrafon Natural Reef Park. Playa del Norte Isla Mujeres and Playa Mujeres Golf Club are also within 12 mi (20 km).

Hotel Features

At Beach Hotel na balam, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.

Room Amenities

All rooms are soundproofed and offer balconies or patios and free weekday newspapers. In-room massages, ceiling fans, and safes are among the other amenities that guests will find.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Beach Hotel na balam are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Beach Hotel na balam are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Beach Hotel na balam, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like segway rentals/tours.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. This beach hotel also offers an outdoor pool and a garden. Onsite self parking is complimentary.

Beach Hotel na balam has designated areas for smoking.

  • Airport transportation 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Beach umbrellas 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Free self parking 
  • Free WiFi 
  • Front desk (limited hours) 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Library 
  • Multilingual staff 
  • Number of buildings/towers - 7 
  • Number of floors - 2 
  • One meeting room 
  • Outdoor pool 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Spa treatment room(s) 
  • Total number of rooms - 33 
  • Tours/ticket assistance 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Soundproofed rooms  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Access via exterior corridors 
  • Balcony or patio 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Climate control 
  • Free toiletries 
  • Free weekday newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Hair dryer (on request) 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Shower only 
  • Soundproofed rooms 
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Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Zazil Ha - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby 
  • Segway rental/tour on site 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Scuba diving nearby 
  • Snorkeling nearby 
  • Bicycle rentals on site 
  • Playground on site 
  • Scooter/moped rentals on site 
  • Yoga classes/instruction on site 

Spa Services

Water Lily Beach Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 80 per person (roundtrip)
  • Late check-out fee: USD 50
  • Refrigerator fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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