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Reviews

875 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    El Rey Ruins
    17 min walk
  • Popular Location
    Delfines Beach
    19 min walk
  • Popular Location
    Iberostar Cancun Golf Course
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Suite, Jetted Tub

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Room, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Bel Air Collection Resort & Spa Cancun is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Ventura Park Cancun and Delphinus Dreams are not to be missed.

Popular Location

What's nearby

  • El Rey Ruins - 17 min walk
  • Delfines Beach - 19 min walk
  • Iberostar Cancun Golf Course - 4 min drive
  • Maya Cancun Museum - 4 min drive
  • Ventura Park Cancun - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
Questions about this property?Find answers

About this property

Bel Air Collection Resort & Spa Cancun

3.5-star hotel on the beach, near El Rey Ruins
Catch some rays at the beach or spend the day relaxing at Bel Air Collection Resort & Spa Cancun 's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 155 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, plus 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include DVD players, premium bedding, and rainfall showerheads.
Bel Air Collection Resort & Spa Cancun offers 155 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. 32-inch LCD televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks, safes, and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

3 restaurants
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Full-service spa
Outdoor pool
Shopping

Family friendly

Dry cleaning service
DVD player
Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Elevator
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Beachfront location
Terrace

Spa

Aromatherapy
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - on the beach
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Premium bedding

Bathroom

Bathrobes
Hair dryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
Cable channels
DVD player

Food and drink

Coffee/tea maker
Free minibar (some items)

More

Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1300 per room (roundtrip)
  • Airport shuttle fee per child: MXN 1300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun
  • Bel Air Collection Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort Spa Cancun
  • Bel Collection & Cancun Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel
  • Bel Air Collection Resort & Spa Cancun Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun

Frequently asked questions

3.4

Guest rating

5 - Excellent
203
4 - Good
273
3 - Okay
186
2 - Mediocre
105
1 - Poor
108
3.9
Cleanliness
3.7
Service and Staff
3.1
Amenities
3.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

The staff are amazing friendly and polite, the food is fantastic and good value. The property is a bit far out from main Cancun and could do with an update, no tea or coffee facilities provided

Stayed 14 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Beach, nice hotel with an authentic feel. Amazing place and reasonably priced.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was priced correctly for quality. Modest but nice accommodations. Room was nice, but not luxurious. We had ocean view in the front, and ugly view of service yard from the walkway to the room in the back. The Restaurant was open late, which was nice. The food was good and reasonably priced. All of the staff were very friendly. We would stay here again if looking for a lower priced room.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and attentive staff. Good food - especially at Sushi & Martini Bar. Very nice room with very comfortable bed. Beach loungers include large pillow-like beds - very easy to nap in. Relaxing place to vacation.

Stayed 7 nights in Dec 2019

3/5

  • Disliked: Amenities, property conditions & facilities

Had to move rooms, wanted hot shower and tub that could hold water not leak water out. Very run down condition and not explained much at check in, but it seemed to take a long time. We are owners at this company and behind in paying, thought I would see what my impression was of this resort as we always have stayed at P.V.

Stayed 1 night in Dec 2019

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