Get an overview of this hotelDelightful beach hotel with a spa tub

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Grocery/convenience store

Location

Located in Avenida Kukulkan, this beachfront hotel is next to a golf course and within a 10-minute walk of Linda Beach and Museum of Popular Mexican Art. Las Perlas Beach and Escenica Tower are also within 15 minutes.

Hotel Features

At Cancun Bay Resort - All Inclusive, hit the beach, dine onsite at El Faisan, or enjoy a drink at one of the hotel's 2 bars/lounges.

Room Amenities

All 132 rooms offer balconies or patios, minibars, and LCD TVs with cable channels. Laptop-compatible safes, showers, and phones are among the other amenities that guests will find.

Cancun Bay Resort - All Inclusive

Renovations & Closures

The property will be renovating from 23 August 2017 to 30 November 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment

Land activities

  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Cancun Bay Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cancun Bay Resort - All Inclusive features 2 outdoor swimming pools, a spa tub, and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 1970 square feet (183 square meters) include a conference center. This Beaux Arts hotel also offers spa services, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2016.

Cancun Bay Resort - All Inclusive has designated areas for smoking.

  • Library 
  • Number of outdoor pools - 2 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Conference space size (meters) - 183 
  • Terrace 
  • Free reception 
  • Luggage storage 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Parking (limited spaces) 
  • Total number of rooms - 132 
  • Number of floors - 3 
  • Number of buildings/towers - 5 
  • Beach bar 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Swim-up bar 
  • Free breakfast 
  • Conference space 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Year Built 1978 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • RV, bus, truck parking (surcharge) 
  • Free parking nearby 
  • Number of restaurants - 4 
  • Conference space size (feet) - 1970 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking (surcharge), Parking (limited spaces), Free parking nearby

Room Amenities

  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room safe (laptop compatible) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pool Bar - This bar is located by the pool.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Boat tours nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Windsurfing nearby 

Spa Services

  • Massages on beach 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Only service animals are allowed
No elevators
This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: USD 10
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort

We should mention

Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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