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Casa Ixchel

Photo gallery for Casa Ixchel

Featured Image
Outdoor pool
Outdoor pool
View from Room
View from Room

Overview of Casa Ixchel

Casa Ixchel

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationCrayola House13 min walk
  • Popular LocationJoysxee Floating Bottle Island5 min drive
  • Popular LocationDolphin Discovery14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Choose dates to view prices

About this area

Isla Mujeres

Casa Ixchel is located in Isla Mujeres. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dolphin Discovery and Garrafon Natural Reef Park. Cancun Interactive Aquarium and Tortugranja Turtle Farm are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Crayola House - 13 min walk
  • Joysxee Floating Bottle Island - 5 min drive
  • Dolphin Discovery - 14 min drive
  • Costa Occidental de Isla Mujeres National Park - 14 min drive
  • Garrafon Natural Reef Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • Da Luisa — 1 min walk
  • Lolo Lorena — 8 min walk
  • Green Verde — 9 min walk
  • Soggy Peso — 19 min walk
  • Limon — 3 min drive

About this property

Casa Ixchel

Isla Mujeres hotel in Salinas, near Norte Beach
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, tour/ticket assistance, and a garden. All 10 rooms offer free WiFi, hair dryers, and safes. Showers and free toiletries are also available to guests.
Casa Ixchel offers 10 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: USD 10-20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Yoga classes

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 5 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Ixchel Aparthotel Isla Mujeres
Casa Ixchel Isla Mujeres
Casa Louise Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres
Casa Ixchel Hotel
Casa Ixchel Hotel
Casa Ixchel Isla Mujeres
Casa Ixchel Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 56 out of 147 reviews
5 - Excellent 38%
Rating 4 - Good. 58 out of 147 reviews
4 - Good 39%
Rating 3 - Okay. 19 out of 147 reviews
3 - Okay 13%
Rating 2 - Poor. 8 out of 147 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 147 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Stayed 9 nights in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got exactly what I wanted and expected. Recommend to all,will return
Stayed 7 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Stayed 1 night in Mar 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Stayed 4 nights in Feb 2021