Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel located near the Cancun Centre.

Posted Aug 24, 2015
Older hotel near the city centre. Nice/pleasant staff, parking available, little breakfast, small pool. Room of a good size and confortable. Would go again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newport News, VA

Very good hotel and good price

Posted Aug 15, 2015
Pros: the price, the breakfast, the cleaniness
Cons: the speed of internet
Location: I did not have problems about location because I had a car to move to everywhere.
I stayed two nights at city express and I recommend to everybody
5 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel

Posted Aug 10, 2015
Pros: lo económico y accesible a diferentes puntos de la cd.
Cons: el desayuno
Location: frente esta la plaza Américas y hay de todo
LLegamos en la madrugada, el trámite fue rápidisimo, solo loocupariamos una noche, el desayuno q incluyen no muy de mi agrado pero esta bien como tenté en pie...
4 out of 5
Recommended
for Families
by A verified traveler

Downtown Hotel 1 mile from Hotel Zone Road

Posted Aug 3, 2015
Pros: Quiet. Breakfast was good and authentic Mexican. Inexpensive.
Cons: Maid service was sporatic.
Location: Close to largest shopping mall I've ever seen (Plaza Las Americas), restaurants, ATMs and beautiful plaza that leads to the water.
Family-oriented hotel with friendly staff. Best room air-condition I've ever seen. Quiet and accurate temperature sensor.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

LUGAR COMODO

Posted Jul 23, 2015
Pros: comodidad, estancia tranquila y personal amable
Cons: todo esta bien, agua caliente limpieza esta ok
Location: básicamente es un lugar para solo llegar a descansar
El hotel esta bien, se recomienda principalmente para trabajo, gente amable
3 out of 5
by A verified traveler from Australia

Convenient one night stay

Posted Jun 1, 2015
Pros: Convenient location, near shopping mall
Cons: Pool, punctuality
Our room was not ready until 3:20 pm which was quite inconvenient as my husband was unwell and needed to go to bed. When we got into our room, the cleaner was next door and it was obvious that only the bare essentials had been done to prepare the room. There was substantial dust on the air conditioner and the floor didn't appear to have been washed. The swimming pool was a good size but unfortunately quite dirty, numerous large leaves in one corner, no trees or bushes in the immediate vicinity, and was quite cloudy in need of cleaning/scrubbing and some chlorine treatment. we only chose this hotel as it was relatively close to the airport and within our budget online. However the walk in rate was significantly more and I would not have paid that amount.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico city

Agradable

Posted May 21, 2015
Muy bien ubicado, ideal para negocios o una sola noche.
4 out of 5
Recommended
for Everyone
by A verified traveler

Todo bien...sólo olor a humedad en los cuartos

Posted May 19, 2015
Pros: La ubicaciones
Cons: El olor de los cuartos.....
Location: Restaurantes y plaza
Todo bien ya que estube solo una noche.....me gusta este hotel x que esta frente a la plaza
1 out of 5
Recommended
for Business Travelers
by Isaac from Merida

Limpieza en cuartos y supervisión

Posted May 18, 2015 on Hotels
La verdad muy mal ,el cuarto son toallas y sucio no se si hay alguien que revise antes de entregar los cuartos
4 out of 5
Recommended
for Everyone
by A verified traveler from Veracruz

centrico y tranquilo

Posted May 13, 2015
Pros: su ubicacion y las instalaciones
MUy bien ubicado, rapido check in y muy buena atencion