City Suites Cancun Aeropuerto Riviera

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Outdoor pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of City Suites Cancun Aeropuerto Riviera

City Suites Cancun Aeropuerto Riviera

3.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 140°F
  • Follows industry sanitization guidelines
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506

Explore the area

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)9 min drive
  • Popular LocationVentura Park Cancun9 min drive
  • Popular LocationCancun Country Club10 min drive
  • Popular LocationRiviera Cancun Golf Resort12 min drive

Choose dates to view prices

Superior Room, 1 King Bed

4.3/5 guest room rating
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

4.3/5 guest room rating
  • 323 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Suite Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Standard

  • Sleeps 2
  • 2 Full Bed(s)

About this area

Cancun

Located in Cancun, City Suites Cancun Aeropuerto Riviera is in an area with good airport proximity. Puerto Morelos Town Square is a notable landmark and some of the area's popular attractions include Ventura Park Cancun and Aquaworld. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium. Guests love the property's quiet location.

What's nearby

  • Ventura Park Cancun - 9 min drive
  • Cancun Country Club - 10 min drive
  • Riviera Cancun Golf Resort - 12 min drive
  • El Rey Ruins - 17 min drive
  • Petempich Bay - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • Los Caporales — 4 min drive
  • Los De Pescado — 4 min drive
  • Starbucks — 5 min drive
  • Bugambilias — 6 min drive
  • Momo — 6 min drive

About this property

City Suites Cancun Aeropuerto Riviera

3.5-star aparthotel with free breakfast and free airport shuttle
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and conference space. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a dining area, and room service.
City Suites Cancun Aeropuerto Riviera offers 63 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Free bottled water
  • 24-hour front desk

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 63 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.89 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
City Express Suites Cancún Aeropuerto Riviera Aparthotel
City Express Suites Cancún Aeropuerto Riviera Cancun
Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
Aparthotel City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Cancun
City Express Suites Cancun Aeropuerto Riviera
City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Aparthotel
City Suites Cancun Aeropuerto Riviera Aparthotel Cancun

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 104 out of 240 reviews
5 - Excellent 43%
Rating 4 - Good. 62 out of 240 reviews
4 - Good 26%
Rating 3 - Okay. 32 out of 240 reviews
3 - Okay 13%
Rating 2 - Poor. 18 out of 240 reviews
2 - Poor 8%
Rating 1 - Terrible. 24 out of 240 reviews
1 - Terrible 10%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location close to airport, good food!! Great amenities such as pool, laundry, gym, ice machine and a decent bar. Room was very comfortable and well furnished. Free shuttle service to airport with 24hr advance notice. 10/10 would recommend
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, modern hotel, fresh fruit and juice free for breakfast, fast wifi, and the pool is amazing. My only issues that I had was the hotel is far from everything so transportation or bus would be helpful. Also the Netflix was down, I had no cell service in the room, and the phones only call front desk so you can’t make any local calls. Fixing those issues would’ve really made it a 5star experience.
Stayed 9 nights in Aug 2021

1/5 Terrible

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
There's absolutely nothing here, just a hotel in the middle of an undeveloped area, no food (except a very expensive in-house restaurant), no shopping, or activities within a mile. Also couldn't check in for 3 hours because wifi was down they claimed (a hotel like this without a plan B for when wifi is down is a sorry situation), couldn't even enter our own room without the front desk sending someone to open it every time. Taxi/shuttle driver begged and begged for a tip after charging me US$50.00 for a 3-minute drive from airport, but I'm not sure if he was actually affiliated to this hotel, so no offense.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lobby was not as nice as the rooms
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with family and small children
The actual hotel room was ok, but the toilet kept backing up. The smell, breakfast was not very good or have a good selection. Front desk service was not very friendly. Would definitely not come back to this hotel again.
Stayed 2 nights in Jul 2021