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Club Royal Solaris Cancun - Premier All Inclusive

Photo gallery for Club Royal Solaris Cancun - Premier All Inclusive

Featured Image
On the beach, white sand, beach towels, snorkeling
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Terrace/Patio

Overview of Club Royal Solaris Cancun - Premier All Inclusive

Club Royal Solaris Cancun - Premier All Inclusive

4 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Blv. Kukulcan Km 20.5 Segunda etapa, Cancun, QROO, 77500

Explore the area

  • Popular LocationEl Rey Ruins13 min walk
  • Popular LocationDelfines Beach14 min walk
  • Popular LocationMaya Cancun Museum3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)14 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Club Royal Solaris Cancun - Premier All Inclusive is on the Strip and on the beach. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Looking to get your feet wet? Scuba diving, water skiing and parasailing adventures can be found near the property.

What's nearby

  • El Rey Ruins - 13 min walk
  • Delfines Beach - 14 min walk
  • Maya Cancun Museum - 3 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • Marcopolo — 1 min walk
  • Rosmarinus — 1 min walk
  • Benazuza — 6 min walk
  • Navios — 6 min walk
  • Mikado — 5 min drive

About this property

Club Royal Solaris Cancun - Premier All Inclusive

Beachfront property with calming spa services
Spend the day relaxing on the beach or at a marina before returning for a meal at one of Club Royal Solaris Cancun - Premier All Inclusive's 3 restaurants. All 59 rooms offer free WiFi, free minibar items, and LED TVs with satellite channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
Club Royal Solaris Cancun - Premier All Inclusive offers 59 accommodations with free minibar items and safes. 40-inch LED televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Snorkeling
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Outdoors

  • Beachfront location
  • Marina onsite
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub

Property is also known as

Club Solaris Cancun All Inclusive All-inclusive property
Solaris Cancun Inclusive incl
Club Solaris Cancun Premier All Inclusive
Club Royal Solaris Cancun Premier All Inclusive
Club Royal Solaris Cancun - Premier All Inclusive Cancun

Frequently asked questions

Overall score and ratings

2.5
Rating 5 - Excellent. 0 out of 2 reviews
5 - Excellent 0%
Rating 4 - Good. 1 out of 2 reviews
4 - Good 50%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 2 reviews
1 - Terrible 50%

3.0/5

Cleanliness

2.5/5

Staff & service

2.5/5

Amenities

2.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has horrible food and service! The Presidential Suite looked nothing like the photos shown on the website. Our “living room” had a murphy bed and a dining table...no sofa! The sinks in 2 out of the 3 bathrooms were clogged and the shower water would leak out of the shower doors! This hotel is not a 4 star property at all or even close to it! We stayed 5 nights and only 1 out of the 2 elevators on our wing worked with no sign of anyone fixing it at all the entire time we were there. The elevators smelled so bad with no air conditioning or ventilation. We will never come back to this property or it’s sister properties. EVERYTHING about this hotel was such low quality.
Stayed 5 nights in Jun 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the property was clean and quiet. We had a beautiful view from the balcony. The food was tasty and was well presented at Marco Polo.
Stayed 5 nights in May 2019