Comfort Inn Cancun Aeropuerto

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Pool
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Premium bedding, pillowtop beds, in-room safe, desk

Overview of Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560

Explore the area

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)7 min drive
  • Popular LocationVentura Park Cancun7 min drive
  • Popular LocationParish of the Risen Christ8 min drive
  • Popular LocationCancun Country Club10 min drive

Choose dates to view prices

About this area

Cancun

Comfort Inn Cancun Aeropuerto is located near the beach and in an area with great airport proximity. El Rey Ruins and El Meco Archaeological Site are local landmarks, and the area's natural beauty can be seen at Costa Occidental de Isla Mujeres National Park and Playa Coral. Xoximilco and Ventura Park Cancun are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Xoximilco - 7 min drive
  • Ventura Park Cancun - 7 min drive
  • Parish of the Risen Christ - 8 min drive
  • Cancun Country Club - 10 min drive
  • El Rey Ruins - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 7 min drive

Restaurants

  • La Veranda — 1 min walk
  • Tinto — 9 min drive
  • Comedor Urbano — 10 min drive
  • La Punta Grill & Lounge — 11 min drive
  • Los Caporales — 11 min drive

About this property

Comfort Inn Cancun Aeropuerto

3-star hotel with free breakfast and rooftop terrace
This smoke-free hotel features a rooftop terrace, a 24-hour business center, and a conference center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Other amenities include a meeting room, a 24-hour front desk, and express check-out. All 65 rooms offer comforts like pillowtop beds and premium bedding, plus free wired Internet and plasma TVs with digital channels. Other amenities available to guests include WiFi, Netflix, and room service.
Comfort Inn Cancun Aeropuerto offers 65 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available
  • Free pick-up airport shuttle from 9:00 AM - 9:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10:30 AM
  • Room service available

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 380 per pet, per night, plus a deposit of MXN 500 per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Service fee: MXN 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 120 out of 1072 reviews
5 - Excellent 11%
Rating 4 - Good. 219 out of 1072 reviews
4 - Good 20%
Rating 3 - Okay. 246 out of 1072 reviews
3 - Okay 23%
Rating 2 - Poor. 207 out of 1072 reviews
2 - Poor 19%
Rating 1 - Terrible. 280 out of 1072 reviews
1 - Terrible 26%

3.4/5

Cleanliness

3.0/5

Staff & service

2.6/5

Amenities

2.9/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms need work. Reflected in price you pay. Had no wifi because it was not working. TV was not working. Disappointed.
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend the Hotel, bad service at the front desk, they did not transport me to the airport to Hotel, there was no breakfast servicr, there is no internet no tv and not restaurant service, terrible Hotel
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't offer what they stated what they offered (no shuttle service, no wifi, no tv). I don't think they should offer things that they can't sustain.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There is no Tv in the room and no wifi. When booking it. It said Tv and Wi-fi
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
roach motel of third county no electricity no AC no running hot water rats insects and filthiest place ever seen in my life
Stayed 2 nights in Aug 2021