Ratings based on 795 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Excelente hotel!!Posted Nov 30, 2015
Tremendas playas, muy limpio, mis mejores vacaciones, personal amable y atento! A++++++++
for Everyoneby A verified traveler from san diego
Nice hotel had 2 bedroom suite beachfrontPosted Nov 29, 2015
Had a great trip took 80 year old mom! Took day trip to island and rented golf cart! Love cancun
for Everyoneby A verified traveler
Excellent location. Friendly people and service.Posted Nov 27, 2015
Excellent location. Friendly people and service. The hotel is kind of old. Need major upgrade.
by A verified traveler from Balneário Camboriú, SC
Hotel com bom custo benefício.Posted Nov 27, 2015
Pros: A piscina.
Location: Por estar na zona hoteleira ele fica perto de tudo, porém nada que possa se fazer a pé.
Fiquei apenas 3 dias no Emporio pois achei o custo benefício atrativo, queria ficar 3 dias longe do All Inclusive, se você for nessa linha de pensamento eu recomendaria alguns dias no Hotel. O Hotel esta reformado e aconchegante porém não tem nenhum luxo. O que mais gostei foi a piscina.
for Everyoneby A verified traveler from 日本
Posted Nov 22, 2015
シャワー圧も、景色も、スタッフも全部素敵でした。 poolbarも楽しかったし、ホテル出てすぐ海だし、興奮ものでした❤ いろんなWater activityもホテルからも予約出きたからノープランでもすごく充実で楽しく過ごせました。
for Everyoneby A verified traveler from Colombia
Muy buen hotelPosted Nov 21, 2015
El hotel es muy comodo. Importante la tienda de mercado que tiene. Muy buena comida.
by A verified traveler from Boston
Mildew stinky room!!!Posted Nov 19, 2015
I would need a lot of space t describe my disappointment. Specially when it happens during your honey moon. Positives: Beach it's awesome, friendly staff... ok breakfast... Negatives: Broken door that let us awake all night, then i the morning they come to fix and then they realize that the door wasn't fixable. They moved us to another room, the mildew one. They sent 4 employees to clean it. It was smelling good while they were cleaning it. When we came back from the beach it was as stinky as before. We called the front desk and they said there wasn't no more room available to move us. It was our honeymoon and we didn't want to waste time looking to a place to stay. We ended up locking the bedroom door, bc we didn't want the smell contaminate the bedroom. The shuttle bus called the hotel and they said we weren't there, so we lost the money we paid for the shuttle. Th hotel ended up askig another shuttle to take us... I can keep going... I WOULD NEVER GO BACK THERE! Outdated room and the manager(nice guy) tried to compassed the structure decadence. It seams like they dont have money to maintain the hotel anymore. I'm disputing what I paid with my credit card.
for Everyoneby A verified traveler from DF
DESAYUNOS MUY BUENOS Y SUPER LIMPIO EL HOTELPosted Nov 19, 2015
Pros: LOS DESAYUNOS, LIMPIEZA Y UBICACIÓN
Cons: LA RECEPCIÓN SE TARDÓ UNA HORA EN ATENDER PARA HACER EL CHECK IN
LO UNICO QUE NO ME GUSTÓ ES QUE LLEGUE A LA MEDIA NOCHE Y SOLO HABÍA DOS PERSONAS ATENDIENDO A UN MUNDO DE GENTE QUE HABIAMOS LLEGADO Y SE TARDARON EN RECIBIRNOS PARA EL CHECK IN UNA HORA APROX, FUERA DE ESO, EL HOTEL ES MAGNIFICO
for Everyoneby A verified traveler from Canada
Perfect Resort by the OceanPosted Nov 18, 2015
Pros: Central location on the beach. Atmosphere was friendly. Service was very good. Large spacious suite.
Cons: Clean the kitchen better please. Make the pool temperature warmer.
Location: Across from Captains Cove restaurant. Bus very easy to get to for outings. Easy to access outdoor water activities. 20 minutes from the airport.
I stayed at this resort two years ago while it was in transition to the new owners. There are a lot more staff now! Very friendly and well organized. Comfortable suite. Lots of space. Lovely view. My kitchen could have been cleaner. There was a puddle of water on the floor from the dishwasher, I think. I would stay at this resort again. Great for families or couples.
for Everyoneby A verified traveler from Colorado
Good Views Next to BeachPosted Nov 16, 2015
Pros: Balcony views are a delight
Location: bus stop outside; R1 takes you as far into town as you need to go.
Clean rooms, friendly staff, hotel is maintained very well. Felt safe and taken care of the whole time. Convenience store on site as well, for those late night snack/beer needs.