Estudio Playa Mujeres - Family Experience All Inclusive Resort

Photo gallery for Estudio Playa Mujeres - Family Experience All Inclusive Resort

Reception
On the beach, white sand, free beach cabanas, beach umbrellas
On the beach, white sand, free beach cabanas, beach umbrellas
On the beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools, pool umbrellas

Overview of Estudio Playa Mujeres - Family Experience All Inclusive Resort

Estudio Playa Mujeres - Family Experience All Inclusive Resort

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • All inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Prolongacion Bonampak S/N Mz1, Lt RTH4 SM 3 Complejo Playa Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach11 min walk
  • Popular LocationPlaya Mujeres Golf Club13 min walk
  • Popular LocationPunta Sam Ferry Terminal18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

About this area

Punta Sam

Located on the beach, Estudio Playa Mujeres - Family Experience All Inclusive Resort is in Playa Mujeres, a neighborhood in Punta Sam. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Traveling with kids? Consider Aquaworld, or check out an event or a game at Fernando Toro Valenzuela Stadium.

What's nearby

  • Mujeres Beach - 11 min walk
  • Playa Mujeres Golf Club - 13 min walk
  • El Meco Archaeological Site - 10 min drive
  • Punta Sam Ferry Terminal - 18 min drive
  • Norte Beach - 86 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

About this property

Estudio Playa Mujeres - Family Experience All Inclusive Resort

Upscale property on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Estudio Playa Mujeres - Family Experience All Inclusive Resort's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Estudio Playa Mujeres - Family Experience All Inclusive Resort offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Nuup Sap. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Consentida
  • Cala di Luna
  • Kopai
  • Suspiro
  • Bikini Azul

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Snorkeling
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 320 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Estudio Playa Mujeres Luxury Family All Inclusive Resort
Estudio Playa Mujeres by Atelier de Hoteles All Inclusive
Estudio Playa Mujeres Family Experience All Inclusive Resort

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 135 out of 184 reviews
5 - Excellent 73%
Rating 4 - Good. 20 out of 184 reviews
4 - Good 11%
Rating 3 - Okay. 19 out of 184 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 184 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 184 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service and amenity are amazing. It also provides lots of free activities from morning to night, such as kayak tour, bike tour, disco night. I am amazed by their room service and clean up service as well. Definitely highly recommended to everyone who wants to visit Cancun.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacation in paradise! You won't regret it.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The Resort is AMAZING, this is how our trip started: # Excellent super smooth friendly chick in with Edger and Mariana were available all time for any questions including out of resort tours advice. # Room is specious , clean with large TV, nice beds, kids friendly ,full tub and huge shower, equipped with iron tablet, iron and hairdryer, snack bar refilled every day and yers they have Nesspreso machine ,m different room options, ours was with private pool which we enjoyed the most with kids even at midnight! #beach is 10/10 with staff available all time and snacks, drinks , ice , towels and supply . # Staff is very professional , super friendly and they truly make you comfortable and happy. go way beyond to make you feel welcomed and appreciated guest. # all inclusive , food is blast! breakfast with amazing variety, delicious fresh food and fruits, there are more than 7 restaurants and more coffee shops and bars , # Truly BEST things for us and any parents who loves to have vacation with kids but wanna have private time was Doodle camp, kids LOVE it, we felt so comfortable dropping the kids and go to one of gorgeous adult only restaurant and coming back with kids had their best time, they hav tons of activities, bowling, swimming, craft and art, movies, social activities , dancing nights and beach games. they are supervised all time from 9am-10pm. # Gym is a hit, spa even better In every aspect this place worth all the money, we differently planing to return.
Stayed 8 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Family friendly. Beautiful Resort.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble el buen trato de todos en general,limpieza extrema,la comida y bebida excelentes,un poco caro pero vale la pena,maravillosa experiencia 5 ⭐️ ⭐️⭐️⭐️🤩
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very professional staff, delicious food, very spacious rooms and a great beach!
Stayed 6 nights in Apr 2022

5/5 Excellent

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent culinary experience for adults...but not enough kids activities.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Food was ordered through the menu. 5 differents restaurants to choose from.
Stayed 3 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service is definitely not 5 stars. The staff is not very attentive. You’d have to wait forever at dinner time to be serviced. You have to set up your own chairs at the beach. Beach/pool service is also terrible. Will not be coming back.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel decor, service, restaurants, and location. The FOOD was amazing!!!!!! I didn’t get to try the buffet but the restaurants were perfect!
Stayed 5 nights in Apr 2022