Get an overview of this hotelLuxury adults only all-inclusive resort in Playa Mujeres
Popular property highlights
This romantic, all-inclusive resort is nestled on a 2 mile (3.2 kilometer) white-sand beach in a complex with inland marina, day spa, and a golf course designed by Greg Norman. Downtown Cancún is within 5 miles (7 kilometers).
The Excellence Playa Mujeres - Adults Only - All Inclusive features 9 restaurants, 11 bars, 7 outdoor pools, and 9 spa tubs. A health club and use of water-sports equipment are also included in the room rate.
Private spa tubs
Spacious guest suites have balconies or patios, separate sitting areas, stocked minibars, private spa tubs, and 2-person rainfall showers. Also included are 42-inch LED TVs, DVD players, and wireless Internet access.
- Spotless guestrooms
- Helpful staff
- WiFi could've been better
Excellence Playa Mujeres - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Access to onsite clubs
- Onsite live performances
- Theme parties
- Motorized water sports
- Airport transfers
- Activities and services offered by independent operators
- Offsite tours
Excellence Playa Mujeres - Adults Only - All Inclusive is nestled on 2 miles (3.2 kilometer) of white-sand Caribbean beach in a resort community with inland marina, spa, and golf course. The resort features 9 restaurants, 11 bars, and 24-hour room service. Amenities include a nightclub, 4 freestanding spa tubs, 5 spa tubs adjoined to pools, and 7 outdoor pools, 4 of which are heated in the winter.
Other recreational opportunities include scuba diving, deep sea fishing, private yacht rentals, tennis courts, and the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman. A health club, which includes a sauna and a steam room, is also on site. The full-service day spa, Miile Spa, offers massage and beauty treatments for a charge.
The property offers 6 meeting rooms for large and small groups, banquet facilities, and complimentary wireless Internet access. Concierge services are available at desks throughout the property.
- 24-hour front desk
- Airport transportation (surcharge)
- Arcade/game room
- Tennis on site
- Number of bars/lounges - 11
- Number of poolside bars - 7
- Barbecue grill(s)
- Coffee shop or café
- Free breakfast
- Concierge services
- Free newspapers in lobby
- Conference space
- 24-hour fitness facilities
- Dry cleaning/laundry service
- Full-service spa
- Turkish bath/Hammam
- Gift shops or newsstand
- Pool umbrellas
- Tours/ticket assistance
- Number of outdoor pools - 7
- Spa treatment room(s)
- One meeting room
- Multilingual staff
- Number of floors - 4
- Total number of rooms - 450
- Rooftop terrace
- Beach bar
- Luggage storage
- On private beach
- Conference space size (meters) - 17000
- Number of meeting rooms - 6
- Conference space size (feet) - 182986
- Free self parking
- Outdoor tennis court
- Snack bar/deli
- Number of buildings/towers - 9
- Spa services on site
- Spa tub
- Swim-up bar
- Wedding services
- Free WiFi
- Free valet parking
- Number of restaurants - 9
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking
- Pay movies
- Premium bedding
- Furnished balcony or patio
- Air conditioning
- Minibar (stocked, free items)
- Private bathroom
- Separate bathtub and shower
- DVD player
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Sofa bed
- Free bottled water
- In-room climate control (air conditioning)
- Coffee/tea maker
- Free toiletries
- Hair dryer
- Daily housekeeping
- Iron/ironing board
- Jetted bathtub
- Satellite TV service
- Premium TV channels
- Separate sitting area
- Turndown service
- Room service (24 hours)
- LED TV
- Free WiFi
Where to Eat
Toscana - Serving buffet breakfast and lunch, and Fine Italian à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Lobster House - Serving late Continental breakfast, deli-style à la carte lunch, and lobster and seafood dishes for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Grill Restaurant - Open for casual grill-style à la carte lunch, and steakhouse-style à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Barcelona - Fine-dining Mediterranean restaurant serving à la carte dinner each evening. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
The Flavor Market - Specializes in wine and entrée pairings for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Agave - Fine Mexican restaurant for à la carte. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Basmati - Contemporary Indian cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Spice - Asian restaurant with à la carte menu, sushi bar, and tepanyaki stations. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Chez Isabelle - Offering French cuisine for à la carte dinner. Casual elegance dress code: no shorts, beach sandals, or t-shirts.
Lobby Bar - Extensive martini menu. Open mid-morning to late evening.
Coffee Bar - Located in the hotel's main square. Serving ice cream, coffee, and pastries from mid-morning to early afternoon.
Pool Bar - Swim-up bar open from mid-morning to early evening.
Pool and Beach Bar - Located by the main pool. Open mid-morning to late afternoon.
Excellence Club - Offering two pool bars.
Piano Bar - Featuring sing-a-longs and comedy. Open mid-evening to late night.
Theater Bar - Open early evening to late night.
Cigar Bar - Open mid-afternoon to late evening.
Revive - Fruit-juice bar. Located by the spa. Open mid-morning to mid-afternoon.
Chill-Out Lounge - Located on the beach.
Room service - Available 24 hours a day.
Nearby Things to Do
The resort has seven outdoor pools with five adjoining spa tubs. Four other spa tubs are freestanding. A health club with sauna and steam room is also on site.
Non-motorized water sports equipment includes kayaks, sail boats, snorkeling gear, and windsurfers. Land sports include two tennis courts and a basketball court. Lessons such as salsa dancing, cooking, yoga, aerobics, and rifle shooting are also included in the room rate.
Other recreational opportunities include scuba diving, deep sea fishing, and private yacht rentals (surcharge). Golfers will appreciate the Playa Mujeres Golf Club, a 7,260-yard, 18-hole course designed by Greg Norman (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- Parasailing nearby
- Fitness classes on site
- Basketball on site
- Bicycle rentals on site
- Kayaking on site
- Sailing on site
- Snorkeling on site
- Volleyball on site
- Yoga classes/instruction on site
The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.
Advanced reservations are required for massages and spa treatments.
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Hydrotherapy treatments
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum guest age is 18
Caters to adults only
No rollaway/extra beds available
No cribs (infant beds) available
- Resort fee
- Airport shuttle fee: MXN 1840 per person (roundtrip)
- All Inclusive Excellence Playa Mujeres
- All Inclusive Playa Mujeres
- Excellence Adults Only
- Excellence Adults Only All Inclusive
- Excellence All Inclusive
- Excellence Playa Mujeres Adults
- Excellence Playa Mujeres Adults Only
- Excellence Playa Mujeres Adults Only All Inclusive
- Excellence Playa Mujeres All Inclusive
- Playa Mujeres All Inclusive
- Excellence Playa Mujeres Adults All Inclusive
- Excellence Adults All Inclusive
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.
Awards & Affiliations
- Excellence Playa Mujeres - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.
Complimentary Honeymoon or Anniversary Package
Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:
- A champagne breakfast in bed (reservation must be made in advance with concierge)
- One special romantic dinner
- Basket of fresh fruit in your room upon arrival
- One bottle of sparkling wine
- Rose petals in your room upon arrival
- Special turndown service
- 15-percent discount on all spa treatments at the Excellence Group Spa
At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."
Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complimentary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.