Posted Oct 15, 2016
This is the best hotel we've ever been in Mexico from all our 10 visits. First of all, this is adults only, so everything was extremely clean: the hallway, lobby, rooms, bathrooms, restaurants, and the entire property. The bathrooms were crystally clean with a very good aromatic smell. We liked how they greeted us in the lobby upon arrival with little aromatic wash clothes and the glasses of champagne. The lobby is very pretty and well maintained. The rooms are very spacious and beautiful. The food and drinks were great. Loved the French restaurant, had a romantic dinner there. No reservations needed unless you wanna see the hibachi in Spice (Asian restaurant). Excellent service everywhere in this hotel. We gave tips with pleasure.
Comment from Hotel Management
Oct 21, 2016 by Community Manager, Hotel Management
First and foremost, allow us to thank you for choosing Excellence Playa Mujeres as your get away destination and for taking the time to share your experience with all Expedia users.
We are delighted to read that our resort is one of your preferred getaway destinations’ and to find out that our colleagues were able to make you feel so special and relaxed, exceeding your expectations. Thanks for adding generous remarks of the positive sides of your vacation with us and mentioning the quality of the food & drinks, amenities and facilities that made your stay comfortable and memorable.
We look forward to welcoming you back soon for another unique experience!
Receive our warmest regards from Excellence Family!