Skip to main content
Beginning of main content
Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Two-Story RooftopTerrace Ste Spa-Pool Vw
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Terrace Suite With Plunge Pool
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Pool View
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Jr Ste Swim Up Spa or Pool View
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Jr. Suite Spa or Pool View
807 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Excellence Club Junior Swim UP Suite Pool view
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Two-story Rooftop Terrace Suite
Room with view
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Ocean View
Room with view
807 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Expedia Insiders Select™ Winner 2015

Popular property highlights

Breakfast included
Free WiFi
On private beach
Smoke-free property
24-hour front desk

Location

Located in Playa Mujeres, this beachfront property is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club, and El Meco Archaeological Site. Garrafon Natural Reef Park and Gran Puerto Pier are also within 6 mi (10 km).

Resort Features

Catch some rays on Excellence Playa Mujeres - All Inclusive - Adults Only's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.

Room Amenities

All 450 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and sofa beds are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Excellence Playa Mujeres - All Inclusive - Adults Only

Prolongacion Bonampak, Playa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Minibar (all beverages included)
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

Excellence Playa Mujeres - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Playa Mujeres - All Inclusive - Adults Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 poolside bars and 11 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub.

Excellence Playa Mujeres - All Inclusive - Adults Only is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Beach bar
  • Number of outdoor pools - 7
  • Elevator/lift
  • Rooftop terrace
  • Number of bars/lounges - 11
  • Number of poolside bars - 7
  • Full-service spa
  • 24-hour front desk
  • Swim-up bar
  • Free breakfast
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Smoke-free property
  • On private beach
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 10
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Outdoor tennis court
  • Pool umbrellas
  • Spa tub
  • 24-hour fitness facilities
  • Total number of rooms - 450
  • Number of floors - 4
  • Number of buildings/towers - 9
  • Wedding services
  • Tennis on site
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • DVD player
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Sofa bed
  • Pay movies
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.

The Grill Restaurant - This beach restaurant serves lunch and dinner. Open daily.

Barcelona - This fine-dining restaurant serves dinner only. Open daily.

The Flavor Market - This fine-dining restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the property. 7 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

MIILE SPA has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • All Inclusive Excellence Playa Mujeres
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive
  • Playa Mujeres All Inclusive
  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Adults All Inclusive All-inclusive property
  • Excellence All Inclusive Adults Hotel
  • Excellence Playa Mujeres All Inclusive Adults
  • Excellence All Inclusive Adults
  • Excellence Mujeres Inclusive
  • Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
  • Excellence Playa Mujeres All Inclusive Adults Hotel
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer


Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.


This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Spa Promotion
Book a stay in any room or rate category from now - May 31, 2019, for travel now - December 20, 2019, and receive 20% off massage and spa treatments (per person, per stay).
Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sorry, we seem to have had an issue loading our review content. Try again?