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Paradisus Cancun All Inclusive Resort - Cancun Hotels
Rating: 4.5 Stars
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Paradisus Cancun All Inclusive Resort

Boulevard Kukulkan Km 16.5, Cancun 77500 - Map
"Second class experience"
Disappointment, two days no power, no A.C., no Wi-Fi, no help. the staff pretended to make it look like it was the government's fault (they manage the electricity) but the same staff told us that was a maintenance matter. Even one day a lady at the front desk told me that a generator was damaged but was a matter of couple of hours to fix it. Didn't happened that way. Some one called me to apologize and offer me strawberries with chocolate or a bottle of wine; I said no, so nothing else happened. Next day another day of no power. Laughable. Every time I needed something, speaking with 4-5 people to, at the end, solve nothing. I just tried to make it to the end of my vacation the best way possible. It could be a great experience because the count with some awesome staff but the unpleasant ones ruined the good ones. Last day, at check out the lady at the front desk asked how my experience was and when i said 50/50 she made a face and ignored me.
Traveller from Calgary, AB, Canada
The beachside Paradisus Cancun All Inclusive Resort is just a 20-minute drive from the city center and airport. La Isla …More

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