Ratings based on 2,989 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Houston
Hotel close to the beach but not all that nicePosted Oct 9, 2015
Food was fairly decent for an all inclusive and the service was all right. However, the quality of the resort and rooms was not great.
for Everyoneby A verified traveler from New York
Outdated hotel infrastructurePosted Oct 9, 2015
We had great time and didn't pay that much attention to the hotel but we visited Hard Rock and I really really regret that I didn't listen to my inner voice when I was buying the vacation pack. They were my first choice but I chose FA coz of the price. However, If we return I will definitely choose Hard Rock. Thanks.
for Everyoneby A verified traveler
Para volverPosted Oct 8, 2015
Excelente atención , comida, entretenimientos, lugar soñado. Buena relación costo beneficio
by A verified traveler
ResterauntsPosted Oct 8, 2015
Hotel needs more resteraunts would never stay again was thinking more 5-6 star rating
for Everyoneby A verified traveler from Las Vegas, NV
Posted Oct 8, 2015
Pablo from Front Desk made our 3 year anniversary trip memorable. He was was polite, and professional. Staff was amazing. I felt like the most important guest in the hotel. This hotel is beautiful and at a great price. The view from our room was breath taking, and the food was exceptional and rooms are cleaned twice a day.
for Everyoneby A verified traveler from grand junction, CO
Great place to bring your little ones!Posted Oct 4, 2015
Very kid friendly! We brought our 3 year old for her first beach vacation here the staff went above and beyond keep her and us partents comfortable! Great kids pool area! Food was good at the resteruants. We didn't get to try them all but we could always find a place to eat when we were hungery! Bathroom could be a little bigger in our room.
by A verified traveler from UK
Tired & Disappointing!Posted Oct 4, 2015
Pros: Argentine restaurant.
Cons: Quality of rooms.
Tired, old hotel. Room awful! Old, dirty, very Disappointing standard presented. Lobby bar and restaurant buffet extremely noisy and not enjoyable. Would not recommend in any way. Only positive was the Argentine restaurant where food was good.
for Everyoneby A verified traveler from tulsa, ok
ParadisePosted Oct 4, 2015
This is a beautiful resort! The staff is very friendly and accomadating! The grounds are amazing with beautiful palapas. The beach area is very large. Lots of eating options. Be sure to ask the conceierge about releasing the baby sea turtles! We stayed in room 651 and the view was amazing!
for Everyoneby A verified traveler from N.L
Hotel agradable, pueden mejorar en hospitalidadPosted Oct 4, 2015
La comida es deliciosa, lo mejor es la cevicheria, la estancia fue agradable pero algunos meseros tratan con desagrado a nacionales, los hace falta mas ambientación en restaurantes, cuando fuimos estaban en remodelacion algunas areas, el cafe estaba cerrado, la calidad de alimentos es muy buena, los niños se divietieron mucho en los toboganes, las habitaciones necesitan renovarse, check in y check out rapidisimo, en general la experiencia fue grata y volveriamos
for Everyoneby A verified traveler
Posted Oct 4, 2015
The rooms lacked decor and the bathrooms were small. The open air concept is nice idea but too hot.