Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards!

We would like to express our gratitude for the comments you made about your recent visit and for share it.We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.Again, we thank you for this very kind review of our hotel and we look forward to receiving you again in this beautiful destination.Kind regards,

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We really appreciate your feedback and can't thank him enough for letting us know how we can improve We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear FedelineThank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We really appreciate your feedback and can't thank him enough for letting us know how we can improve.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We really appreciate your feedback and can't thank him enough for letting us know how we can improve.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for choosing our GR Solaris Cancun as the destination for your vacation trip.We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.We are always pleased to be your second home when you're in the area!!Regards!

Dear Lakeisha Thank you for take your time and share your comments with us.We are very sorry for the perception of the food and that none of the options that we handle have met your expectations, we would have loved to improve your perception.Your comments are also greatly appreciated and will be taken into account in our future improvements and training. These details will be shared with our team to find a solution.We are committed to providing the required follow-up with each area and ensuring that the promised service is provided.Again, we thank you for this very kind review of our hotel and we look forward to receiving you again in this beautiful destination.Kind regards,

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear KaryThank you for taking the time to share your positive experience at GR Solaris Cancun.We are very sorry that your stay was not pleasant, we would have loved to be able to help you during the days you were with us. Unfortunately we did not have the opportunity to improve your stay.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department and and reinforce surveillance measures in areas.It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear guest Merrick anthony Thank you for your feedback and for taking the time to post your vacation experience. We are very sorry for the situation that occurred during your tour. Let me clarify about the use of wheelchairs, we have assistance equipment for all our guests when required, for that same reason we do not have the service of loaning assistance items. However, transfer service is provided in areas, while renting one is requested. We are very sorry that this has caused you dissatisfaction, but information is always provided with our concierges to be able to purchase any service that the guest requires. Regarding the tours, unfortunately you did not purchase any services with the hotel agency so we do not have control of the schedules of external agencies.Once again we thank you for choosing GR Solaris, we hope to be able to include them in your travel options in the future.Greetings.

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear Guest,Thank you for taking the time to share your experience with us and allow us to find ways to improve.we are very sorry that your experience was not as you expected. We try to meet your requirements to provide you with a good stay, however we regret that it was not enough.Regards!

It has been a true honor to be your hosts in the beautiful destination of GR Solaris cancun We really appreciate your feedback and can't thank him enough for letting us know how we can improve.We hope to welcome you again in the near future.Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

It has been a true honor to be your hosts in the beautiful destination of GR Solaris cancun We really appreciate your feedback and can't thank him enough for letting us know how we can improve.We hope to welcome you again in the near future.Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear VincentThank you for taking the time to share your positive experience at GR Solaris Cancun . We are delighted to hear that you had a great time and that our friendly staff and excellent service contributed to your enjoyment.we take pride in providing a wonderful pool activities experience for our guests. We appreciate your acknowledgment of the variety of services and entertainment options available for both families and singles.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,

Dear ZahraThank you for taking the time to share your positive experience at GR Solaris Cancun . We are delighted to hear that you had a great time and that our friendly staff and excellent service contributed to your enjoyment.It's fantastic to know that you found the yoga class – we take pride in providing a wonderful pool activities experience for our guests. We appreciate your acknowledgment of the variety of services and entertainment options available for both families and singles.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards,

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive and observations experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive and observations experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service from our staff, we will certainly pass on your kind comments and congratulate them for their excellent work. Also your observations are very useful to improve our service. We hope to welcome you again in the near future.Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear Kaitlyn First of all we want to thank you for having chosen Solaris hotels for your vacation, we always want to know about the experiences of our travelers since in this way we can improve day by day. However, we are surprised by the topic of this publication;first, because unfortunately we did not have any reports during your 8 days of stay and for the last 3 days you had a black card so our housekeeping staff could not carry out the necessary cleaning of your room. Let me inform you that the hotel has very strict cleaning standards as well as a recurring fumigation program in order to offer safety and hygiene to all our travelers, since the issue of bedbugs is a global situation. Likewise, let us remember you that Cancun is a tropical jungle destination so the fauna is diverse, so bites and/or allergies can be very common when our guests are on tours. That is why our daily cleaning standards are very strict, precisely to prevent our facilities from presenting any inconvenience.Regards!

Dear MichelleThank you for your feedback and for taking the time to post your vacation experience.Your comments are also greatly appreciated and will be taken into account in our future improvements and training. These details will be shared with our team to find a solution.Hoping to have your visit again in the near future.Kind regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for take your time and share your comments with us, We are very sorry for the perception of the food and that none of the options that we handle have met your expectations, we would have loved to improve your perception.On the other hand, the menus are monitored regularly. We apologize they weren't of your taste. Nevertheless, we appreciate your feedback regarding this subject. Hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our hotel.Kinds Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Dear ElisabethThank you for the opportunity to let us know about your stay at GR Solaris.First of all, we are truly sorry for the inconveniences you encountered during your stay, This helps us know our areas of opportunity so we can provide better services to all of our guests. Your observations are highly valued and have been transmitted first-hand to the managers for the implementation of corrective measures where necessary.I hope we get the chance to welcome you again soon to experience the improvements.Cordially

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for choosing our GR Solaris Cancun as the destination for your vacation trip. We appreciate so much your observations, actually w ehave live music certains days fo the week with the finality to provide differents experiences to our guests. We are always pleased to be your second home when you're in the area!!Regards!

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards

Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.I offer you an apology for not having met your expectations.It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Sincerely,

Thank you for taking the time to share your positive experience at GR Solaris Cancun, Our guests’ comfort and satisfaction are our number one priority. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best regards