Garza Blanca Resort & Spa Cancun

Photo gallery for Garza Blanca Resort & Spa Cancun

Featured Image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Garza Blanca Resort & Spa Cancun

Garza Blanca Resort & Spa Cancun

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationTortuga Beach27 min drive
  • Popular LocationCancun Interactive Aquarium34 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive
  • Popular LocationDelfines Beach42 min drive

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Garza Blanca Resort & Spa Cancun is on the Strip and on the beach. Punta Sam Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Costa Occidental de Isla Mujeres National Park and Garrafon Natural Reef Park. Looking to enjoy an event or a game while in town? See what's happening at Fernando Toro Valenzuela Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Snorkeling, motor boating and sailing adventures can be found near the property.

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk
  • El Meco Archaeological Site - 3 min drive
  • Tortuga Beach - 27 min drive
  • Cancun Interactive Aquarium - 34 min drive
  • Delfines Beach - 42 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • Blanca Blue — 1 min walk
  • The Food Truck — 1 min walk

About this property

Garza Blanca Resort & Spa Cancun

Upscale resort on the beach, with 4 outdoor swimming pools
At Garza Blanca Resort & Spa Cancun, hit the beach, dine onsite at Blanca Blue, or enjoy a drink at one of the resort's 2 bars/lounges. All 162 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and iPod docks. 24-hour room service, separate bathtubs and showers, and safes are among the other amenities available to guests.
Garza Blanca Resort & Spa Cancun offers 162 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers and bathrobes. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 75 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 35-45 for adults and USD 18-36 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • 3 spa tubs
  • Beach volleyball
  • Beach yoga
  • Health club
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • 4 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock

More

  • Desk
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 4 2021 to October 31 2021 (completion date subject to change). The following areas are affected:
  • Parking area

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 35 and USD 45 for adults, USD 18 and USD 36 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Garza Blanca & Spa Cancun
Garza Blanca Resort Spa Cancun
Garza Blanca Resort & Spa Cancun Resort
Garza Blanca Resort & Spa Cancun Punta Sam
Garza Blanca Resort & Spa Cancun Resort Punta Sam

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 19 out of 23 reviews
5 - Excellent 83%
Rating 4 - Good. 1 out of 23 reviews
4 - Good 4%
Rating 3 - Okay. 2 out of 23 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 23 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 23 reviews
1 - Terrible 4%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This properly was excellent. Staff, cleaning and over-all experience. Only suggestion is more American food on the property.
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel.
Stayed 6 nights in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an awesome place to go, I would highly recommend it to anyone. Its truly a 5 diamond hotel. I have never been to such a great hotel before, everything is on point.
Stayed 10 nights in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was soooo beautiful and nice
Stayed 4 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abslutly a 5 star property and service we where blown away
Stayed 11 nights in Aug 2021