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Garza Blanca Resort & Spa Cancun

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Garza Blanca Resort & Spa Cancun

Garza Blanca Resort & Spa Cancun

5.0 star property

4.3/5 Excellent

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationPunta Sam Ferry Terminal12 min walk
  • Popular LocationEl Meco Archaeological Site5 min drive
  • Popular LocationMujeres Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Room options

About this area

Punta Sam

Located in Punta Sam, Garza Blanca Resort & Spa Cancun is on the Strip and on the beach. Punta Sam Ferry Terminal and Gran Puerto Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Snorkeling, motor boating and sailing adventures can be found near the property.

What's nearby

  • Punta Sam Ferry Terminal - 12 min walk
  • El Meco Archaeological Site - 5 min drive
  • Playa Mujeres Golf Club - 10 min drive
  • Gran Puerto Pier - 13 min drive
  • Mujeres Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

About this property

Garza Blanca Resort & Spa Cancun

5-star luxury resort by the sea
Consider a stay at Garza Blanca Resort & Spa Cancun and take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy, or a hot stone massage at the onsite spa. Be sure to enjoy a meal at Blanca Blue, the onsite fine-dining restaurant. Yoga classes are offered at the health club; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and a shopping mall on site.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), ATM/banking services, and tour/ticket assistance
  • Wedding services, a 24-hour front desk, and a front desk safe
Room features
All 452 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Blackout drapes/curtains, restaurant dining guides, and turndown services
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 35-45 for adults and USD 18-36 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 4 outdoor pools
  • 3 spa tubs
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Health club
  • Shopping mall
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock

More

  • Desk
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

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Policies

Check-in

59% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 35 and USD 45 for adults, USD 18 and USD 36 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Frequently asked questions

Does Garza Blanca Resort & Spa Cancun have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun on Oct 1, 2022 start from $481.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garza Blanca Resort & Spa Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garza Blanca Resort & Spa Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Garza Blanca Resort & Spa Cancun?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Garza Blanca Resort & Spa Cancun?

Check-out is at noon.

Does Garza Blanca Resort & Spa Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 60 per vehicle applies.

Where is Garza Blanca Resort & Spa Cancun located?

Nestled on the beach, this Punta Sam resort is within a 15-minute walk of Punta Sam Beach and Punta Sam Ferry Terminal. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 42 out of 61 reviews
5 - Excellent 69%
Rating 4 - Good. 5 out of 61 reviews
4 - Good 8%
Rating 3 - Okay. 9 out of 61 reviews
3 - Okay 15%
Rating 2 - Poor. 3 out of 61 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 61 reviews
1 - Terrible 3%

4.9/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.8/5

Eco-friendliness

4/5 Good

Yevgeniya
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience in general was good! We are glad we choose Garza Blanca ! The property is brand new and stylish . We had two bedroom suit and it was gorgeous. I’m very picky person , but the hotel itself and our rooms were very clean ! For me that was a bless . Plenty of pools and space , modern facilities, pretty friendly stuff . But there are some cons as well. The food was not good at all. The variety and the quality as well . For our family that was a struggle. We didn’t like their fruits and veggies at all . I don’t even talk about organic / natural options. We met a few families there with the same issue . That was a problem to get a fresh milk for the kids . We like their deserts though. Another thing that they don’t have a Convenient store at the property. I had to take a cap and go to Walmart to get some basic stuff for us and baby , since the convenient store at the next door property was not good . We’ve been to many different five star hotels and all of them offered nice convenient stores where you can get all you need and even more. I was surprised not to find it here . Also a big issue for us was inability to swim in the sea. It was full of seaweed and rocks. The water was very murky, unfortunately. We swam only in pools (( Plenty of people were complaining about it either .
Stayed 7 nights in Aug 2022

5/5 Excellent

Brad
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay here so much! Would definitely recommend or stay here again. Garza Blanca is so nice and the staff is so friendly
Stayed 5 nights in Jul 2022

5/5 Excellent

Adriana
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Location, staff, pools, clean beach and food. I was advised I was going to get an upgrade but I was not offered at the check in.
Stayed 1 night in Jul 2022

3/5 Okay

Irina
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water park. Construction is still going on. Had to pay a surprise extra $1600 all inclusive fee, after paying everything in full online (Expedia advertised that every room is all inclusive).
Stayed 6 nights in Jul 2022

5/5 Excellent

Lynette
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. No night life but a great relaxing property.
Stayed 5 nights in Jun 2022

5/5 Excellent

Kyle
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing amenities and restaurants and it’s sister property next door is just as nice with even more restaurants awesome property!!
Stayed 4 nights in Jun 2022

5/5 Excellent

Charl, Dallas
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made our stay most enjoyable is we relaxed and still had great options to keep our 3 year old busy. We don't like overly crowded and party atmosphere resorts and this was the perfect fit. It allowed us the recharge time for quiet moments by the pool with great service and then still could get away to take a kayak or private boat out for the day which was so convenient and overall a wonderful vacation for us as a family of 3.
Stayed 6 nights in May 2022

5/5 Excellent

Mike
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is a 5* plus! I rate it at the highest level possible in staff, service, cleanliness, and location.
Stayed 1 night in May 2022

2/5 Poor

Larisa, Vancouver
Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Make sure when you get a bill if you tip in cash put a zero in the tip space employees fill in tip amounts themselves we went with 3 families and all 3 families had the same issue. Make sure you test out all baby chairs as some are lose. Staff in the front dest isn’t very friendly. There is zero entertainment. Most staff isn’t very friendly in general they still needs lots of training.
Stayed 13 nights in Apr 2022

3/5 Okay

Bethany
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022