Ratings based on 1,934 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from CA
The best experience we hadPosted Oct 13, 2015
The first day was great. The spa service was the best . all the staff were great. Great food. Enjoyed all day at the pool great service will let all my friend and family know this location is the best. The rooms were always clean. Every were you met with empliyee very helpfill and profesionsl we felt welcome Already getting ready for my next vacation with my family
for Everyoneby A verified traveler from san antonio
Great value, excellent servicePosted Oct 12, 2015
Staff was very friendly and very helpful. Food was great.
for Everyoneby A verified traveler from chicago, il
At beach, clean , great customer servicePosted Oct 11, 2015
Exceptional service, starting from check in to check out. Best vacation yet, thanks to the staff we had wonderful experience at the resort. Lots of fun activities for kids and adult. Love the place, will come back soon.
for Everyoneby A verified traveler
Wonderful stay!Posted Oct 11, 2015
We stayed October 4-8, and everything was great. The staff was very helpful and friendly. They would remember us which was super nice and made us feel so welcome. The food was delicious and they even made me a special dish not on the menu when I asked for something else (was only shrimp tacos- but to me it was perfect). The beach was amazing, there are chairs and tables we could move right down to the beach. Honestly we would come here again in a heartbeat, the overall experience was great!
for Couplesby A verified traveler
Very good experiencePosted Oct 8, 2015
Pros: The service is excellent.
Location: very good location.
We got to the hotel to find out that Expedia has a reservation for one person not two and a lady at the front desk help us to call Expedia and let us use their phone for almost an hour. issue resolved with Expedia by paying more money. A mistake on their part but was tired to argue and accepted the extra charges for the room. The Front desk checked us in and she was very pleasant and nice. the staff were great and very helpful. food was good and always available.
for Couplesby A verified traveler from wellington , florida
Posted Oct 7, 2015
Pros: food, Italian restaurant very good, and the others good
Cons: music late and the playroom that I see in the internet is not there
very nice hotel, close to the beach, very clean, staff very nice, excellent!!!!!
for Everyoneby A verified traveler from cupertino
Posted Oct 6, 2015
Cons: Open pool more hours
I got the best vacation of my life, the room was perfect, it points to the ocean from many sides. They surprised me for my wedding annervsurry and my birthday. Great staff
for Everyoneby A verified traveler
Posted Oct 3, 2015
There was a musty smell to the room if you turned off the fan
for Everyoneby A verified traveler from Florida
Clean hotel, close to beachPosted Oct 3, 2015
The hotel was nice and clean and the staff was very friendly. They made sure we had everything we needed. The food was sometimes good, sometimes ok....there was plenty of meal options. it just depends on what you ate. At times some of the food was cold or dry. The room was clean and comfortable, the A/C was cold in the room but it was still very humid even with it on. The beach is really close. There are plenty of activities at night. I would stay there again. I enjoyed my experience there.
for Everyoneby A verified traveler from Phx
Great hotel next to the beach!Posted Sep 29, 2015
The hotel was great always super clean with very helpful and friendly staff always willing to help. The food and drinks with the all inclusive package is worth it. I would totally stay at the hotel again.