It was OK, I would not stay here again.
Posted Feb 15, 2017
Yes the pools are nice, the scenery is great, the ocean view is awesome, but that's pretty much it. The check-in process is very organized and mismanaged, and takes a long time. I was disappointed because I booked a room with 2 beds and I was given a room with 1 bed. Beds are not very comfortable in my opinon. Some of the bars are seriously under staffed and it takes way too long to get drinks. The food is pretty bad.
Comment from Hotel Management
Feb 15, 2017 by Andrea Bosio, Hotel Manager, Hotel Management
We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest.
Regarding your comments about the waiting time at the check in, we have already talked to the departments involved in order to take actions and give solutions to these inconveniences as your opinions are really important for us.
We look forward to welcome you again so you can witness the changes we implemented daily