The beach is very large but the palapas are few and far between. You better save seats on the beach or the pool by 7am or you are too late. The food was avg at best. We spent four days at a RIU in Playa first and the selection and quality was much better. One morning the milk was sour(spoiled) and it was on the buffet. Worst experience was at the Italian restaurant. Poor waiter and not very good food.(concensus of 16 in our group)
Comment from Hotel Management
Feb 17, 2017 by C Da Silva, Hotel Management
It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations.
It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your needs, for which we apology.
Rest assured that all the points you mentioned will be taken care of for them not to occur again.
We hope you granted us the opportunity to change your perspective towards the resort.