Outstanding! Great service. Highly recommended
Posted Oct 15, 2016
Service was excecllent! Everyone was pleasant, attentive, and helpful. We could not have asked for a better experience. Overall, the hotel was full such happy, friendly staff. The service truly made our stay memorable. The Buffet server Alberto was our absolute favorite, always smiling and joking and so willing to get us anything. We had a great last night at the Italian restaurant and our server Antonio made it special experience. Jovanna brought us drinks from the bar outside throughout the week and was also wonderful. Food was great, always fresh and quality. Some familiar dishes and lots of things that were new to us. Some we liked, some we didn't. But there was a lot of variety and we could always find something we liked. 3 stand alone restaurants which require nicer clothes: Italian, Oriental, and Mexican. There was a casual Buffet open most of the day, and multiple snack bars. The taco bar at night and Gelato ice cream shop were places we ate every day because they were so good. The rooms were nice, comfortable, and clean. Each room has a private balcony with a beautiful ocean view. A perfect place to take in the amazing sunrise each morning. The bed was firm, which I like. Bathrooms are a little small, but functional and clean. The hotel manager Carlos was wonderful, and went out of his way to make us feel welcome. Overall, our experience was wonderful and we already plan come back again next year. Great place for a romantic trip, or for a group of friends to visit
Comment from Hotel Management
Oct 15, 2016 by C Da Silva, Hotel Management
Thank you very much for sharing your review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. We are looking forward to having you as our guest again and make every effort to exceed your expectations.