This traveler didn’t leave comments with their review
Stayed 7 nights in Nov 2019
Photo gallery
VIP Access
Grand Residences All Inclusive
Star Rating
Information
Reviews
Exceptional
558 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- All inclusive
Map
Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO
What's nearby
- Artisans Market
- 5 min drive
- Sanctuary of Hope and Time Capsule
- 11 min drive
- Dr. Alfredo Barrera Marin Botanical Garden
- 12 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 30 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Junior Suite Resort View Kids Stay and Eat Free
Room Amenities
- Resort view
- Sleeps 3
- 1 King Bed and 1 Twin Murphy Bed
More detailsJunior Suite with Jacuzzi Kids Eat and Stay Free
Room Amenities
- Sleeps 4
- 2 Double Beds
More detailsJunior Suite Ocean View Kids Eat and Stay Free
Room Amenities
- Ocean view
- Sleeps 3
- 1 King Bed and 1 Twin Murphy Bed
More detailsMaster Suite Resort View
Room Amenities
- Resort view
- Sleeps 5
- 1 King Bed and 3 Twin Murphy Beds
More detailsMaster Suite Ocean View
Room Amenities
- Ocean view
- Sleeps 5
- 1 King Bed and 3 Twin Murphy Beds
More detailsTwo Bedroom Suite Ocean View
Room Amenities
- Ocean view
- Sleeps 8
- 2 King Beds and 4 Twin Beds
More detailsOne Bedroom Master Suite Beachfront
Room Amenities
- Beach view
- Sleeps 5
- 1 King Bed and 3 Twin Murphy Beds
More detailsJunior Suite Beachfront
Room Amenities
- Beach view
- Sleeps 3
- 1 King Bed and 1 Twin Murphy Bed
More details
About this area
Puerto Morelos
Located in Puerto Morelos, Grand Residences All Inclusive is on the beach. Maroma Beach and Tres Rios Ecopark reflect the area's natural beauty and area attractions include Crococun Zoo and Parque Cenote Las Mojarras. Traveling with kids? Consider Puerto Morelos Adventure and Selvatica Adventure Kingdom. Our guests appreciate the property's quiet location.
Visit our Puerto Morelos travel guideWhat's nearby
- San Jose Catholic Parish - 5 min drive
- Artisans Market - 5 min drive
- Puerto Morelos Town Square - 5 min drive
- Sanctuary of Hope and Time Capsule - 11 min drive
- Dr. Alfredo Barrera Marin Botanical Garden - 12 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
Restaurants
- El Faro Grill – Beachfront restaurant with a bar offering international cuisine. Serves breakfast, brunch, and lunch daily.
- Lobby Cafe and Bar – Garden-view lobby lounge. Open daily.
- Heaven Beach Bar – Beachfront bar. Serves lunch daily.
- Pool Bar – Beachfront bar. Open daily.
- Flor de Canela – Restaurant offering Mexican cuisine. Open daily.
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Snorkeling
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Water fitness
Entertainment
Onsite entertainment and activities
Other inclusions
Roundtrip airport transfers
Policies
Check-in
Check-in time starts at 4 PM
Express check-in
Minimum check-in age - 25
Special check-in instructions
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Check-out
Check-out before 11 AM
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200.00 per night
- Sanitation services: USD 3 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.
Property is also known as
- Grand Residences All Inclusive Puerto Morelos
- Grand Residences All Inclusive
- Grand Residences Puerto Morelos
- Grand Residences All Inclusive All-inclusive property
- Resinces Inclusive inclusive
- Residences Inclusive Inclusive
- Grand Residences All Inclusive Puerto Morelos
- Grand Residences All Inclusive All-inclusive property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free valet parking
- Free 24-hour roundtrip airport shuttle
- Airport shuttle on request
Food and drink
- All buffet and à la carte meals, snacks, and beverages included
- 3 restaurants and 1 coffee shop/café
- 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- 2 outdoor pools
- 2 outdoor tennis courts
- Beach volleyball
- Children's pool
- Full-service spa
- Playground
- Spa tub
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- DVD player
- Free children's club
- Free cribs/infant beds
- Free supervised childcare/activities
- Grocery/convenience store
- Laundry facilities
- Microwave
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- 1 meeting room
- Computer station
- Conference center (1507 square feet of space)
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body treatments
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - on the beach
- Massage/treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Free cribs/infant beds
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Separate bathtub and shower
Entertainment
- 47-inch LED TV
- Cable channels
- DVD player
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Cookware/dishes/utensils
- Espresso maker
- Free bottled water
- Free minibar
- Microwave
- Toaster
More
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Turndown service
Nearby things to do
Activities
- Ecotours
Where to eat
- El Faro Grill – Beachfront restaurant with a bar offering international cuisine. Serves breakfast, brunch, and lunch daily.
- Lobby Cafe and Bar – Garden-view lobby lounge. Open daily.
- Heaven Beach Bar – Beachfront bar. Serves lunch daily.
- Pool Bar – Beachfront bar. Open daily.
- Flor de Canela – Restaurant offering Mexican cuisine. Open daily.
Frequently asked questions
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. People, food and resort is beyond excellent.
Stayed 6 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the size...small and cozy..Staff seemed to genuinely like their jobs. Unfortunately I am still having trouble with the credit card they swiped in case of any expenses being incurred. It is still listed as pending and I have been home for a week. I spoke to a male at the front desk yesterday and he said he would send me a text saying they closed this out the day we left. As of today I still have not received that email. In fact this am I left a message for someone at the reception desk and have not heard back..
Stayed 5 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, impeccably maintained, professional staff, excellent food and services
Stayed 4 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was small and quiet, clean and rooms were excellent. Beach was nice and cleaned of seaweed which has been an issue as I’ve seen on the news. Definitely good for a family with kids. Would not recommend to parties/ spring break crowd.
Stayed 10 nights in Nov 2019
Plan your next trip
Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Riviera Cancun - Adults Only - All Inclusive
Breathless Riviera Cancun Resort & Spa - All Inclusive - Adults Only
Dreams Riviera Cancun Resort & Spa - All Inclusive
Ocean Coral & Turquesa - All Inclusive
Now Sapphire Riviera Cancun All Inclusive
Now Jade Riviera Cancun Resort & Spa All Inclusive
Hotel Marina El Cid Spa & Beach Resort All Inclusive
Desire Riviera Maya Resort All Inclusive - Couples Only
Desire Riviera Maya Pearl Resort All Inclusive- Couples Only
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma
Grand Residences Riviera Cancun
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
All-inclusive Resorts in Puerto Morelos
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
Now Natura Riviera Cancun - All Inclusive
Hacienda Morelos Beach Front Hotel
Collection O Hotel Ojo de Agua