Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive Reviews, Deals & Photos 2023

See all properties

Save

Suite, 1 King Bed, Non Smoking, Beachfront | Premium bedding, free minibar, in-room safe, desk

3 restaurants, breakfast, lunch, dinner served; international cuisine

2 bars/lounges, swim-up bar, poolside bar, beach bar

Overview
Rooms
Location
Amenities
Policies

VIP Access

9.6/10 Exceptional

Popular amenities

Pool

Hot Tub

All inclusive

Spa

Free airport shuttle

Parking included

Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580

Explore the area

Artisans Market7 min drive
Sanctuary of Hope and Time Capsule11 min drive
Dr. Alfredo Barrera Marin Botanical Garden11 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.

A perk like food and drink extras, free breakfast, or parking credits

Room upgrades when available, plus Silver perks

Learn about perks with VIP Access

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Grand Residences Riviera Cancun - All Inclusive is on the beach. Moon Palace Golf Club and Puerto Morelos Reef are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco and Selvatica Adventure Kingdom. Take an opportunity to explore the area for outdoor excitement like ecotours.

Visit our Puerto Morelos travel guide

View more Resorts in Puerto Morelos

What's nearby

Puerto Morelos Town Square - 7 min drive
San Jose Catholic Parish - 7 min drive
Artisans Market - 7 min drive
Sanctuary of Hope and Time Capsule - 11 min drive
Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive

Getting around

Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

Ile de France - 18 min walk
Zan-Za Bar - 18 min walk
A'akat - 18 min walk
La Marina - 16 min walk
Trattoria D'Gulio - 17 min walk

About this property

Grand Residences Riviera Cancun - All Inclusive

5-star luxury resort by the sea

At Grand Residences Riviera Cancun - All Inclusive, you can look forward to a free roundtrip airport shuttle, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. Aerobics classes and yoga classes are offered at the 24-hour health club; Grand Residences Riviera Cancun - All Inclusive also has a poolside bar, a grocery/convenience store, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
Free bicycle rentals, 2 outdoor tennis courts, and express check-out
Bicycle parking, tour/ticket assistance, and a porter/bellhop
Guest reviews say great things about the breakfast and helpful staff

Room features

All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.

Other conveniences in all rooms include:

Bathrooms with designer toiletries and separate tubs/showers
47-inch LED TVs with premium channels and DVD players
Wardrobes/closets, LED light bulbs, and microwaves

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast

Reservations are required for the use of certain onsite facilities

On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations required for on-site testing

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour free roundtrip airport shuttle at scheduled times and on request
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

El Faro Grill
Flor de Canela
Heaven Beach Bar
Lobby Cafe and Bar
Pool Bar

Things to do

2 outdoor pools
2 outdoor tennis courts
24-hour health club
Children's pool
Fitness classes
Free bicycle rentals
Full-service spa
Playground
Spa tub
Yoga classes

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free crib
Grocery/convenience store
In-room microwave
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Computer station
Conference center (1,507 square feet of space)
Meeting room

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Facials
Hot stone massages
Manicures/pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
Grab bar in bathtub
Grab bar in shower
Handrails in stairways
In-room accessibility available in select rooms
Lever door handles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels

Entertainment

47-inch LED TV with premium cable channels
DVD player
iPod dock
Pay movies

Food and drink

24-hour room service
Champagne service
Cookware, dishware, and utensils
Espresso maker
Free bottled water
Free stocked minibar
Microwave
Toaster

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 25

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: USD 200.00 per night
A tax is imposed by the city: USD 1.65 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Grand Residences All Inclusive Puerto Morelos

Grand Residences All Inclusive

Grand Residences Puerto Morelos

Grand Residences All Inclusive All-inclusive property

Resinces Inclusive inclusive

Grand Residences All Inclusive

Grand Residences Riviera Cancun - All Inclusive Resort

Grand Residences Riviera Cancun a Registry Collection Hotel

Grand Residences Riviera Cancun - All Inclusive Puerto Morelos

Frequently asked questions

Does Grand Residences Riviera Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Residences Riviera Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Residences Riviera Cancun - All Inclusive?

Check-in is from 4:00 PM - midnight. Late check-in is available from 4:00 PM–8:00 PM.

What time is check-out at Grand Residences Riviera Cancun - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Grand Residences Riviera Cancun - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Grand Residences Riviera Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, tennis, volleyball, and more.

Where is Grand Residences Riviera Cancun - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within 3 mi (5 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Puerto Morelos Reef. Artisans Market and San Jose Catholic Parish are also within 3 mi (5 km).