Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Falta limpieza

Posted Nov 30, 2016
Pros: vista a la laguna y cercania del centro
Cons: la limpieza, la atencion, y cambiar los colchones
no nos pusieron jabon ni shampoo, el baño tenia una mancha de popo cerca de la tasa, el colchon muy viejo no comodo para dormir
2 out of 5
by A verified traveler

Ni te voltean a ver cuando te reciben.

Posted Nov 21, 2016
Puerta toda raída, chapa descompuesta,dormimos con puerta sin seguro. Pantalla plana por ningún lado. No tiene telefono la habitación.
3 out of 5
by A verified traveler

Muy bien ubicado

Posted Nov 14, 2016
Esta muy bien ubiucado y a buen precio. Hay un restaurante con vista a la laguna de buena calidad para el desayuno
3 out of 5
by A verified traveler from US

Price is right

Posted Oct 31, 2016
They got all the basics. A/C good location and great staff enjoy your stay...
3 out of 5
by A verified traveler from Austin, TX

So-so for the price. Beds not very comfy.

Posted Oct 24, 2016
Pros: The water pressure in the shower was awesome and hot water was plentiful and consistent. Staff was friendly.
Cons: The beds were tolerable but not very comfy. Avoid paying the little extra for the breakfast because it only includes coffee/juice, toast & a little bit of fruit. Not worth it at all.
Location: Not too far from one of the many bus stops.
3 out of 5
by A verified traveler from Cd Juarez

Check in problems

Posted Sep 13, 2016
Air conditioner problems, no clean beds, bad service on check in
3 out of 5
by A verified traveler from porterville, ca

Good for the price

Posted Sep 12, 2016
The hotel was located in a good zone, close to all the resorts and beaches in cancun. It was a very modest hotel good for the price. The bed sheets could have used a little more cleanliness since they seemed to be stained
2 out of 5
by A verified traveler from NZ

air con not working

Posted Aug 22, 2016
Cons: fix stuff!
disappointed. Air-con remote needed new batteries. when trying to communicate that to the staff, we were just told that 25C was the minimum for the air con!! no help at all. fridge not working, tv only had one channel working too. No bfast / restaurant or bar inhouse. At least the shower was good. Can't see why LP recommends this place.
3 out of 5
by A verified traveler from Notts

Nice small and colse to the entertainment and beac

Posted Aug 9, 2016
Hotel rather to sleep over than stay during long hot days but still nice to come back to.
1 out of 5
by A verified traveler

Far from the beach! Not comfortable area!

Posted Aug 4, 2016
Not all the staff speaking English, two of them only !! Very bad restaurant, with short time working!!! The area around the hotel is not comfortable too, alot of local people at the airport advised me not to go out at night time!!!