Excellent all inclusive. Fabulous staff.
Posted Nov 6, 2016
Everything was great. The food, the pool, the ocean, the room, the view, the entertainment, the music (which got better selection after i think they read my initial techie while still there) I wanted 70's music lol.
But above all else was the amazing staff and service. We had only good experience with Juanjo, Elias, Marlene, Patty, the check in guy, the taco lady who's name tag said Greene on it. The staff and service and appropriate friendliness never rude nor introduce was amazing!!
Comment from Hotel Management
Nov 8, 2016 by Francisco Garcia, Hotel Management
Thank you very much for your amazing and detailed review! Nothing Rocks our world more than read the comments from our dear guests along with the kind kudos for the members of our passionate staff, please be sure I will let them know they truly made the difference.
We can't wait to have you back at Hard Rock Hotel Cancun.