Get an overview of this hotelFamily-friendly hotel with free breakfast and outdoor pool


Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Dolphin Discovery, Garrafon Natural Reef Park, and Costa Occidental de Isla Mujeres National Park. Playa del Norte Isla Mujeres and Playa Mujeres Golf Club are also within 12 mi (20 km).

Hotel Features

This smoke-free hotel features an outdoor pool, a bar/lounge, and conference rooms. Free continental breakfast and free WiFi in public areas are also provided. Additionally, meeting rooms, concierge services, and tour/ticket assistance are onsite.

Room Amenities

All 25 individually decorated rooms feature free WiFi and balconies. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find hydromassage showerheads and free bottled water.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities include conference space and meeting rooms. This family-friendly hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff.

Hotel Bahia Chac Chi is a smoke-free property.

  • Bar/lounge 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Free breakfast 
  • Free parking nearby 
  • Free WiFi 
  • Front desk (limited hours) 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Outdoor pool 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 25 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2009 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • Hydromassage showerhead 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board 
  • LCD TV 
  • Phone 
  • Private bathroom 
  • Shower only 

Where to Eat

A complimentary continental breakfast is served each morning between 7:30 AM and 9 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Scuba diving nearby 
  • Boat tours nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed


The charges below are included in your overall room price:
  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Pool access
  • Internet access
  • In-room safe
  • In-room bottled water
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least no hours before travel, using the contact information on the confirmation received after booking. A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Sorry, we seem to have had an issue loading our review content. Try again?