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Reviews of Hotel Bahia Chac Chi - Adults Only

3 out of 5
Hotel Bahia Chac Chi - Adults Only
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 1009 reviews" "
Rating 8 - Good. 394 out of 1009 reviews" "
Rating 6 - Okay. 93 out of 1009 reviews" "
Rating 4 - Poor. 27 out of 1009 reviews" "
Rating 2 - Terrible. 11 out of 1009 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient to the Ferry and the whole North end of the island. Apparently, you are only allowed 1 complementary 16 oz bottle of water per guest, per day. So if you want to use the coffee pot in your room, forget about drinking water, unless you purchase your own.
Stayed 5 nights in Mar 2024

10/10 Excellent

Marc Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an Isla Mujeres experience!
Stayed 8 nights in Mar 2024

8/10 Good

Glen, ARVADA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value for the price, we were pleasantly surprised with the Hotel's cleanliness and the front desk Manager was very helpful and courteous at all times. Hotels location is convenient to downtown and super close to access the ferry .
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all helpful and very friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location. Close ti ferry shopping beach and dining. Kinda bland looking inside for mexico. Could use a splash of color
Stayed 3 nights in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little gem across from the ferry and secluded enough for peace and quiet away from all the main bars and restaurants. Water is provided but limited to two small bottles a day. The property is very clean and looks like the photos. All the beaches are within 5 to 10 minutes walking distance and there is a 7-Eleven next to it . You can catch a bus to punta sur for 1 dollar . The bus stop is across the street by the ferry . Around the corner is a fantastic cafe called Antal Cafe Holistico . It is also a library with a meditation area . I was solo and walked everywhere. I felt very safe. The only negative for me was that the pool was small and enclosed . The restaurant is indoors and small. So the pool its more for relaxation after a long flight and meditation or to get away from the sun . It depends what you like. If you like safe , clean and pieceful at a good price, this hotel is for you .
Stayed 3 nights in Mar 2024

10/10 Excellent

CLIFFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a plain little spot within walking distance to most places which is exactly what i was looking for.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lisa Nicole, Detroit Lakes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was CLEAN. Very close to everything. Highly recommend.
Stayed 7 nights in Mar 2024

8/10 Good

Jeremy, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very happy with the stay at Bahia Chac Chi. Great value! Room was pretty clean (comforter had a stain on it otherwise great). Shower had fancy thing in there but unfortunately the handle was broken and the hard water had the main spray head shooting everywhere. Good water pressure and hot water!
Stayed 4 nights in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
We had stayed here the year before and felt that the overall experience this time was improved. The people at the front desk are were very attentive to our needs.
Stayed 1 night in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, very friendly staff👍
Stayed 4 nights in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

Rachel

Stayed 4 nights in Feb 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good spot. Just a few blocks from the ferry. It is however right on the main street so it is a bit noisy, which was expected. The shower wasn't very hot. The room was very clean and comfortable and the service was great. We would stay again.
Stayed 2 nights in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

8/10 Good

Mark, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it but street noise at night.
Stayed 2 nights in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

Ingrid

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was not working properly. We had to use the hand shower.
Stayed 2 nights in Feb 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

vance, lone grove

Very clean more basic hotel room but exactly what we wanted at very good price
Stayed 7 nights in Jan 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

Linda Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I tried this hotel. We spent 8 nights here.This was a cute hotel, right in town..great location. Very clean. Nice people. They have a small pool. But it doesn't get any sun, but its good to jump in and cool off. The dining room is on the top floor with a grand view of the Island. They only serve breakfast and it was delicious. I would stay there again. This was our 8th trip to the island. We love it there.
Stayed 8 nights in Jan 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena locación, buena atención al cliente. Lo único malo mucho ruido en la habitación teníamos junto a nuestra habitación el motor de algo.
Stayed 1 night in Dec 2023
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

2/10 Terrible

Sue Ann

Liked: Cleanliness, amenities, property conditions & facilities
Il am still mad- upon checkout i owed around 30 us dollars- they charged me 500 dollars instead of 500 pesos- i an.livid!! Still working with my credit card company-
Stayed 4 nights in Jan 2024
Response from RJ on Mar 7, 2024
Hola Sue Ann, thank you for letting us know that you have the money in your account, we work in our mistake as we told you, thank you for your patience, banks work in they own time :)

10/10 Excellent

Denise, Lake Cowichan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 nights, everything is in walking distance, both beaches, lots of restaurants and shops. Room was spacious and clean, balcony was lovely.
Stayed 5 nights in Jan 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in a hotel that is very noisy all the time we moved to another hotel outside of the town very expensive trip management at the hotel would not talk to me she had the staff talk to me waste of money if you book this hotel old run down rooms had beds. Never go back to the dump
Stayed 9 nights in Jan 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

BOLUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

8/10 Good

Felice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel - however, bear in mind it’s a hotel not resort. For a basic stay - it’s excellent Pro’s - clean, great location, beautiful views, beach towels, beach chairs (for rent), close to center, markets, ferry and restaurants, safes in room, beds were very comfortable Neutral - more towels and washcloths would be nice. Pool area small not a lot of sun access - but you are so close to the beach it shouldn’t matter. Cons - none
Stayed 5 nights in Dec 2023
Response from RJ on Mar 7, 2024
¡Muchas gracias por tus comentarios!

10/10 Excellent

Donald, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly. They helped us mirror a football match from our phone to the tv in the bar so we had our very own sports bar. Our team lost:( lol.
Stayed 2 nights in Dec 2023

10/10 Excellent

mary ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the view of the ocean in the morning as
Stayed 3 nights in Dec 2023

8/10 Good

Damris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Sheldon, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to everything…very clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the downtown activities, no need to rent a golf cart to get around. Taxis are always close by and very reasonably priced compared to the cost of a golf cart rental from this location. The staff was always friendly and helpful with any of our needs.
Stayed 8 nights in Nov 2023

8/10 Good

shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, close to the ferry! Great staff and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2023

10/10 Excellent

Mayra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Cathleen Rodriguez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleaning service was excellent. I would have preferred a room with a balcony toward the water but the room with a pool view was quiet.
Stayed 6 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Perfectly fine.
This hotel is a hidden gem if you’re looking for something convenient. If you’re looking for luxury, go somewhere else; but if you’re looking for a clean safe place to stay a night or two, it’s great! The sunrises here are top notch!
Stayed 2 nights in Oct 2023

10/10 Excellent

Daren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, but do show a little wear and tear. We love the location and view of the ferry and the street.
Stayed 7 nights in Oct 2023

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location from the Ferry Port. Lots of transportation choices, walking, taxi, golf cart. Building showing some wear, needing a few minor repairs. Property was very clean. Pool was in the shade in October, perfect for cooling down. Staff was very helpful.
Stayed 7 nights in Oct 2023

8/10 Good

Irv

Stayed 1 night in Oct 2023

10/10 Excellent

maria

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 3 nights in Oct 2023

8/10 Good

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

10/10 Excellent

Raul Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 9 nights in Aug 2023

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas atenciones del personal, la habitación limpia y cómoda ,recomendado
Stayed 1 night in Sep 2023

8/10 Good

Yvonnie

Stayed 1 night in Sep 2023

8/10 Good

joseph a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria Isabel

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and inexpensive place. So happy we found this place to stay on this amazing island.
Stayed 3 nights in Jul 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and comfortable. The staff was friendly and good service. I don't like that they close the swimming pool so early (at 6pm).
Stayed 6 nights in Jul 2023

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023