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Hotel Blue Star Cancun

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
26 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Market 28
    9 min walk
  • Popular Location
    Plaza Las Americas
    3 min drive
  • Popular Location
    Dubai Palace Casino
    9 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Double Room, 2 Queen Beds, Non Smoking, Private Bathroom

    Room Amenities

    • Sleeps 3
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking, Jetted Tub

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Cancun

Hotel Blue Star Cancun is located in Cancun. The area's natural beauty can be seen at Tortuga Beach and Turtle Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Delphinus Dreams and Ventura Park Cancun are not to be missed.

What's nearby

  • Popular Location
    Market 28 - 9 min walk
  • Popular Location
    Plaza Las Americas - 3 min drive
  • Popular Location
    Galenia Hospital - 4 min drive
  • Popular Location
    Las Americas Cancun Mall - 4 min drive
  • Popular Location
    Dubai Palace Casino - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

About this property

Hotel Blue Star Cancun

3.5-star Cancun hotel in Downtown Cancun, walk to Market 28
This hotel features 2 outdoor pools, a restaurant, and 2 bars/lounges. Free English breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a spa tub, and a rooftop terrace are onsite. All 14 rooms provide free WiFi, free minibar items, and digital TV. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
Hotel Blue Star Cancun offers 14 air-conditioned accommodations with free minibar items and safes. Digital television is provided.
Bathrooms include complimentary toiletries and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Hotel Blue Star Cancun features 2 outdoor swimming pools and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This Cancun hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Hotel Blue Star Cancun has designated areas for smoking.
2 outdoor swimming pools are on site along with a spa tub.

Policies

Check-in

Check-in between 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 13 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 11 years old and younger are not permitted at this property.

Property is also known as

  • Hotel Blue Star
  • Hotel Blue Star
  • Blue Star Cancun
  • Hotel Hotel Blue Star Cancun Cancun
  • Cancun Hotel Blue Star Cancun Hotel
  • Hotel Hotel Blue Star Cancun
  • Hotel Blue Star Cancun Cancun
  • Blue Star
  • Hotel Blue Star Cancun Hotel
  • Hotel Blue Star Cancun Cancun
  • Hotel Blue Star Cancun Hotel Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Safe

Frequently asked questions

4.5

Excellent

5 - Excellent
17
4 - Good
6
3 - Okay
1
2 - Mediocre
2
1 - Poor
0
4.6
Cleanliness
4.7
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant 3 days in Cancun

A very pleasant hotel, with friendly and helpful staff. Spacious and spotless airconditioned rooms, with good WiFi. An excellent breakfast is served and the people at the front desk speak English and are eager to help with any request. The only quibble was that there is no sign at the front of the hotel, so the taxis sometime struggle to find it.

Stayed 3 nights in Jun 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The rooms are a good size and the staff are very welcoming and friendly. However, it is not as advertised, as the two bars (one roof top) were closed and didn't look as if they had been open for weeks or even months. There was also no fridge or safe in our room (B2). All of this meant that relaxing by the pool or spending an evening on the pretty rooftop terrace was impractical. If the bars were open, it would have been a good place for a day or two before/after a flight but there is not much around it either.

Stayed 2 nights in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was absolutely gorgeous. Despite it being a little further from the main tourist attractions it had a great local vibe with cute little restaurants/markets around. The hotel was always kept clean and the service provided was beyond my expectations, with well spoken English. Wouldn’t speak any more highly of this place !

Stayed 2 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A little oasis about 20 minute walk west of downtown. Large clean room with very efficient a/c. Bed a bit firm but ok. Staff very friendly. Decent pool. Nice breakfast.

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the hotel architecture. My room had A/C, courtesy water bottles refilled every day. The room is cozy and sound proof haha I could sleep easily. This hotel has all places within minutes in Cancun downtown. Book if you’re not staying in Zona Hotelera and want to experience living downtown. Taxis take you everywhere with 3US$ or 40 MX$. The only complain I had is the Wi-Fi range and speed. It dropped connectivity most of the time. Other than that, they have pool inside, are open 25/7 and staff is always there to help you. Select the room rate with breakfast as it is delicious! I will be staying here again in my future Cancun trip next year.

Stayed 3 nights in Feb 2019

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