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Overview of Hotel Blue Star Cancun

Photo gallery

Featured Image
Outdoor Spa Tub
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony

Hotel Blue Star Cancun

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMarket 289 min walk
    Popular LocationLas Palapas Park18 min walk
    Popular LocationCristo Rey Church18 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Choose dates to view prices

Superior Double Room

No guest room rating
  • Sleeps 3
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

5/5 guest room rating
  • Sleeps 3
  • 2 Double Beds

About this area

Cancun

Located in Cancun, Hotel Blue Star Cancun is in the city center. The area's natural beauty can be seen at Tortuga Beach and Turtle Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium.
Popular Location

What's nearby

  • Market 28 - 9 min walk
  • Andres Quintana Roo Stadium - 15 min walk
  • Las Palapas Park - 18 min walk
  • Cristo Rey Church - 18 min walk
  • Ceviche Square - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Assaggiare — 4 min walk
  • La Tlayudería — 5 min walk
  • Emara Antojitos Yucatecos — 6 min walk
  • El Cejas — 7 min walk
  • Mora Mora — 9 min walk

About this property

Hotel Blue Star Cancun

3.5-star Cancun hotel in Downtown Cancun, walk to Market 28
A restaurant, an outdoor pool, and 2 bars/lounges are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite. All 14 rooms offer free WiFi, free minibar items, and TVs with cable channels. Guests will also find room service, rainfall showerheads, and coffee makers.
Hotel Blue Star Cancun offers 14 air-conditioned accommodations with free minibar items and safes. Cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking options include a carport
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
24-hour pool access
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Blue Star
Hotel Blue Star
Blue Star Cancun
Hotel Hotel Blue Star Cancun Cancun
Cancun Hotel Blue Star Cancun Hotel
Hotel Hotel Blue Star Cancun
Hotel Blue Star Cancun Cancun
Blue Star
Hotel Blue Star Cancun Hotel
Hotel Blue Star Cancun Cancun
Hotel Blue Star Cancun Hotel Cancun

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 25 out of 44 reviews
5 - Excellent 57%
Rating 4 - Good. 10 out of 44 reviews
4 - Good 23%
Rating 3 - Okay. 5 out of 44 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 44 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 44 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It' s calm & quiet. Staff is nice & great Customer Service.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

3/5 Okay

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique design to this hotel and I liked it very much. Has a bar and restaurant with an excellent chef and bar tender
Stayed 2 nights in Jan 2021

1/5 Terrible

Stayed 6 nights in Dec 2020