5/5 Excellent
Verified traveler
Traveled with family
16 Apr 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Overview of Hotel Blue Star Cancun
Photo gallery
Hotel Blue Star Cancun
4.2/5 Very Good
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Restaurant
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Market 289 min walk
Las Palapas Park18 min walk
Cristo Rey Church18 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
Choose dates to view prices
Superior Double Room
No guest room rating
- Sleeps 3
- 2 Double Beds
Deluxe Room
- Sleeps 2
- 1 King Bed
Standard Double Room
5/5 guest room rating
- Sleeps 3
- 2 Double Beds
About this area
Cancun
Located in Cancun, Hotel Blue Star Cancun is in the city center. The area's natural beauty can be seen at Tortuga Beach and Turtle Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium.
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What's nearby
- Market 28 - 9 min walk
- Andres Quintana Roo Stadium - 15 min walk
- Las Palapas Park - 18 min walk
- Cristo Rey Church - 18 min walk
- Ceviche Square - 19 min walk
Getting around
- Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
- Assaggiare — 4 min walk
- La Tlayudería — 5 min walk
- Emara Antojitos Yucatecos — 6 min walk
- El Cejas — 7 min walk
- Mora Mora — 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Limited onsite parking
- Onsite parking options include a carport
- 24-hour pick-up airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free continental breakfast available daily 7 AM–10:30 AM
- 1 restaurant
- 2 bars/lounges and 1 poolside bar
- Room service available
Things to do
- 24-hour pool access
- Outdoor pool
- Spa tub
Family friendly
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Outdoors
- Pool sun loungers
- Pool umbrellas
- Rooftop terrace
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
Bathroom
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 40-inch TV
- Cable channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
More
- Iron/ironing board
- Safe
See similar properties
Policies
Check-in
Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
24-hour pool access
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Property is also known as
Hotel Blue Star
Hotel Blue Star
Blue Star Cancun
Hotel Hotel Blue Star Cancun Cancun
Cancun Hotel Blue Star Cancun Hotel
Hotel Hotel Blue Star Cancun
Hotel Blue Star Cancun Cancun
Blue Star
Hotel Blue Star Cancun Hotel
Hotel Blue Star Cancun Cancun
Hotel Blue Star Cancun Hotel Cancun
Frequently asked questions
4.2
Very Good
4.5/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Verified traveler
27 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021
3/5 Okay
Verified traveler
1 Mar 2021
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2021
4/5 Good
Verified traveler
11 Jan 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
1/5 Terrible
Rafique
28 Dec 2020
Stayed 6 nights in Dec 2020