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Hotel Blue Star Cancun

Photo gallery for Hotel Blue Star Cancun

Primary image
Outdoor spa tub
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of Hotel Blue Star Cancun

Hotel Blue Star Cancun

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
102 Palenque 26, Cancun, QROO, 77509

Explore the area

  • Popular LocationMarket 289 min walk
  • Popular LocationLas Palapas Park18 min walk
  • Popular LocationCristo Rey Church18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Hotel Blue Star Cancun is in the city center. The area's natural beauty can be seen at Playa Tortugas and Tortuga Beach, while Aquaworld and Ventura Park Cancun are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Market 28 - 9 min walk
  • Cancun Cultural House - 12 min walk
  • Andres Quintana Roo Stadium - 15 min walk
  • Las Palapas Park - 18 min walk
  • Cristo Rey Church - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Assaggiare - 4 min walk
  • La Patrona - cocina urbana y tacos - 5 min walk
  • La Tlayudería - 5 min walk
  • Emara Antojitos Yucatecos - 6 min walk
  • El Cejas - 7 min walk

About this property

Hotel Blue Star Cancun

3.5-star Cancun hotel in Downtown Cancun, near Las Plazas Outlet Cancun
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Blue Star Cancun offers 14 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

24-hour pool access
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Blue Star
Hotel Blue Star
Blue Star Cancun
Hotel Hotel Blue Star Cancun Cancun
Cancun Hotel Blue Star Cancun Hotel
Hotel Hotel Blue Star Cancun
Hotel Blue Star Cancun Cancun
Blue Star
Hotel Blue Star Cancun Hotel
Hotel Blue Star Cancun Cancun
Hotel Blue Star Cancun Hotel Cancun

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 47 out of 85 reviews
5 - Excellent 55%
Rating 4 - Good. 21 out of 85 reviews
4 - Good 25%
Rating 3 - Okay. 9 out of 85 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 85 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 85 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service !! Little noise but so good Rooms
Stayed 2 nights in Jan 2022

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Cute inexpensive spot in the city
A one night stay before we flew home early… the room was very small, ants all over the one surface a desk… the bed covers had stains… but the bathroom was really nice, updated and clean. The hotel itself is a cute place. Restaurant on site with a small menu…. A few options for local bites walking distance.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was really very goid place to stay, comfortable beds, clean, friendly staff, we had roof top room and it was the best ever
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in cancun to avoid the main area when flying in or out of airport
Stayed 1 night in Dec 2021

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
They had special events for people from outside of the hotel. Playing music and hanging out until 3am. Guests couldn’t sleep until people leave the party. It wasn’t communicated at the time I booked the hotel. I wouldn’t book if I knew those kind of party is in their schedule.
Stayed 7 nights in Dec 2021