Get an overview of this hotel3-star Cancun hotel in Downtown Cancun with free parking
Popular property highlights
Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Benito Juarez Municipal Building and Cristo Rey Church are also within 1 mi (2 km).
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and a children's pool.
All 43 rooms offer free WiFi, room service, and LED TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and hair dryers.
- Convenient parking
- Overall value of stay
- Helpful staff
- Clean guestrooms
- Guestrooms weren't very spacious
Hotel Hacienda de Castilla
Hotel Hacienda de Castilla features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.
Hotel Hacienda de Castilla has designated areas for smoking.
- Total number of rooms - 43
- Number of buildings/towers - 2
- Free WiFi
- 24-hour front desk
- Airport transportation (surcharge)
- Number of floors - 3
- Breakfast available (surcharge)
- Free newspapers in lobby
- Express check-in
- Express check-out
- Designated smoking areas
- Billiards or pool table
- Tours/ticket assistance
- One meeting room
- Multilingual staff
- Luggage storage
- Safe-deposit box at front desk
- Free self parking
- 24-hour business center
- Children's pool
- Outdoor pool
- Television in common areas
Family Friendly Amenities
- Family Hotel
- Outdoor pool
- Children's pool
- Free Wi-Fi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Free WiFi
- Premium TV channels
- Air conditioning
- Free local calls
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Shower only
- Blackout drapes/curtains
- Cable TV service
- Room service (limited hours)
- Down comforter
- LED TV
- Separate bedroom
Where to Eat
La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Things to Do
An outdoor pool and a children's pool are on site.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Minimum check-in age is 21
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets allowed for an extra charge of MXN 100 per pet, per night
- 2 per room (up to 20 kg)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
- Breakfast fee: MXN 75 per person (approximately)
- Airport shuttle fee: MXN 1000 per room (roundtrip)
- Pet fee: MXN 100 per pet, per night
- Hacienda de Castilla
- Hacienda de Castilla Cancun
- Hotel Hacienda de Castilla
- Hotel Hacienda de Castilla Cancun
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.