Hotel Kavia

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, iron/ironing board

Overview of Hotel Kavia

Hotel Kavia

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

Explore the area

  • Popular LocationBenito Juarez Municipal Building8 min walk
  • Popular LocationMercado 2314 min walk
  • Popular LocationMarket 2815 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Hotel Kavia is in an area with good shopping. Museum of Popular Mexican Art and Cancún Underwater Museum (Cancún) are cultural highlights, and some of the area's landmarks include El Meco Archaeological Site and Yamil Lu'um Archaeological Zone. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Fernando Toro Valenzuela Stadium.

What's nearby

  • Cristo Rey Church - 5 min walk
  • Benito Juarez Municipal Building - 8 min walk
  • Las Palapas Park - 11 min walk
  • Mercado 23 - 14 min walk
  • Market 28 - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Rolandi's — 7 min walk
  • El Poblano — 8 min walk
  • Las Quekas — 8 min walk
  • El Pescado Ciego — 9 min walk
  • El Tigre y El Toro — 9 min walk

About this property

Hotel Kavia

3-star Cancun hotel in Downtown Cancun with free valet parking
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a coffee shop/café, and a business center. All 62 rooms offer balconies or patios, room service, and flat-screen TVs with cable channels. Free bottled water, safes, and showers are among the other amenities that guests will find.
Hotel Kavia offers 62 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MXN 50 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Pool sun loungers
  • Terrace

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia Hotel
Hotel Kavia Cancun
Hotel Kavia Hotel Cancun

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 128 out of 387 reviews
5 - Excellent 33%
Rating 4 - Good. 147 out of 387 reviews
4 - Good 38%
Rating 3 - Okay. 67 out of 387 reviews
3 - Okay 17%
Rating 2 - Poor. 21 out of 387 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 387 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was amazing , clean and nice
Stayed 6 nights in Sep 2021

5/5 Excellent

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff were pretty nice. The ladies at the front desk were always super friendly and attentive when it came to our needs. They have a restaurant for breakfast with limited but delicious options. There’s 2 swimming pools as well as on-site parking. The rooms were cleaned on a daily basis and we were provided with clean, fresh towels every day. I would definitely stay here again.
Stayed 8 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Not wow, but ok.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Im giving this 5 stars because in dowtown Cancun its actually not a bad stay. My 1st impression was bad. The AC wasnt working, totilet paper holder was hanging offf the wall, but the staff is quick to help. They got the AC blowing cold & were friendly. The hotel itself looks to be falling apart but it looks like all the other buildings. Its clean, no bug issues, the only things that sucked in retrospect were: The loudest aggressive dog in the world lives acrros the street & the bark is penetrating. World record decibel holder. But you cant crap on the hotel for that. No laundromat, or really anything other than the dwelling. Terribile service but thats Mexico not Kavia. No microwave but i dont think its necessary in Mexico. This hotel is CLOSE to Everything. I picked it for that reason. The pool is nice & you can usually have it to yourself. The AC stayed cold the whole time, which was important because i was recovering from Surgery. Id stay here again for the location, price, & service. The cleaning staff is so incredibly sweet by the way. PLEASE TIP THEM. They appreciate it and goes along way.
Stayed 9 nights in Aug 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never come back cause there's really bad
Stayed 4 nights in Jul 2021