Hotel NYX Cancun

Photo gallery for Hotel NYX Cancun

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun

Hotel NYX Cancun

3.5 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationMarlin Beach12 min walk
  • Popular LocationIsla Dorada13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

Standard Room

  • 269 sq ft
  • Studio
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 452 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 624 sq ft
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 398 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Sunset)

  • 398 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

About this area


Hotel NYX Cancun is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Costa Occidental de Isla Mujeres National Park and Aquaworld are also worth visiting.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Tequila Museum - 10 min walk
  • Marlin Beach - 12 min walk
  • Yamil Lu'um Archaeological Zone - 13 min walk
  • Isla Dorada - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive


  • Tacun - 3 min walk
  • Maria Marie - 8 min walk
  • Pelicanos - 8 min walk
  • Asiana - 8 min walk
  • Cambalache - 9 min walk

About this property

Hotel NYX Cancun

3.5-star aparthotel on the beach, near La Isla Shopping Mall
At Hotel NYX Cancun, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the aparthotel's 4 restaurants. Each apartment features free WiFi, a minibar, and room service. Additional amenities include a coffee/tea maker, a ceiling fan, and a hair dryer.
Hotel NYX Cancun offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 1900 fee, and antigen/rapid COVID-19 testing is available for a MXN 800 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities


  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach massages
  • Beach umbrellas
  • Beach sun loungers


  • 2 outdoor pools
  • Umbrellas
  • Spa tub
  • Massages
  • Spa services


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Car recommended
  • On site car rental

Family friendly

  • Children stay free

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Food and drink

  • Coffee/tea maker


  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Room service available


  • Bed sheets provided


  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided


  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Terrace


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center


  • Air conditioning
  • Ceiling fan


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Onsite shopping

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Beach volleyball on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 196 rooms

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun
Hotel NYX Cancun Cancun
Hotel NYX Cancun Aparthotel
Hotel NYX Cancun Aparthotel Cancun

Frequently asked questions

Does Hotel NYX Cancun have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel NYX Cancun?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun on Aug 29, 2022 start from $133.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel NYX Cancun?

Check-out is at noon.

Does Hotel NYX Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Hotel NYX Cancun located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Costa Occidental de Isla Mujeres National Park and La Isla Shopping Mall. Chac Mool Beach and Marlin Beach are also within 15 minutes.

Overall score and ratings



Rating 5 - Excellent. 330 out of 1001 reviews
5 - Excellent 33%
Rating 4 - Good. 326 out of 1001 reviews
4 - Good 33%
Rating 3 - Okay. 176 out of 1001 reviews
3 - Okay 18%
Rating 2 - Poor. 84 out of 1001 reviews
2 - Poor 8%
Rating 1 - Terrible. 85 out of 1001 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities



1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff. Instead of making things better, they make excuses & make things worse. Pick & choose who gets to bring in food.
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is on the beach, you can hear the waves crashing on the beach with an view.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. The first time we did all inclusive this time we did not. If you plan on drinking and eating at the hotel often I’d recommend all inclusive. The price of dinner was insane for a buffet and meal. 650 pesos each person. We didn’t stay at the hotel much. They won’t allow you to bring in your own beer, only buy from them, which I highly did not like. The room was great. Cleaning staff was wonderful. Beach had seaweed all over. Overall it’s a nice hotel, however there are better options in Cancun.
Stayed 6 nights in Mar 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly, and fun staff! Very clean property with beautiful ocean views. Great food…especially the Italian and Japanese restaurants. However, be sure you are booking all-inclusive if you prefer that service. It can be a bit confusing on the website as to which package you are purchasing, and we ended up having to pay an additional $500 at the resort.
Stayed 4 nights in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Mar 2022