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Hotel Ojo de Agua

Photo gallery for Hotel Ojo de Agua

Outdoor pool
On the beach
On the beach
On the beach
Outdoor pool

Overview of Hotel Ojo de Agua

Hotel Ojo de Agua

3.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Housekeeping
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationOjo de Agua Beach2 min walk
  • Popular LocationPuerto Morelos Town Square6 min walk
  • Popular LocationPuerto Morelos Reef7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Maroma Beach and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • Artisans Market - 7 min walk
  • San Jose Catholic Parish - 7 min walk
  • Puerto Morelos Reef - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Tanino’s - 2 min walk
  • Blue Morelos - 2 min walk
  • La Playita - 4 min walk
  • Cantina Habanero - 4 min walk
  • La Pizza Nostra - 4 min walk

About this property

Hotel Ojo de Agua

3-star hotel by the ocean
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Hotel Ojo de Agua. With a beachfront location, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Continental breakfast (surcharge), luggage storage, and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • A reception hall
  • Guest reviews give top marks for the location
Room features
All 35 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 220 for adults and MXN 150 for children
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: MXN 220 for adults and MXN 150 for children (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ojo de Agua?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on Dec 13, 2022 start from $60.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Reef and Puerto Morelos Town Square are also within 10 minutes.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 229 out of 656 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 226 out of 656 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 94 out of 656 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 45 out of 656 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 62 out of 656 reviews" "
" "2 - Terrible 9%

7.9/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Okay

Nedzad
Liked: Staff & service
Disliked: Property conditions & facilities
Beach was good and food 😀

8/10 Good

Guadalupe
Liked: Cleanliness, staff & service
It was right on the beach
Stayed 6 nights in Nov 2022

6/10 Okay

Daniela
Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Smells bad and I think they need to change the furniture because is kind of old.
Stayed 2 nights in Nov 2022

6/10 Okay

Carol
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

8/10 Good

Jeff
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent,very clean rooms and grounds. Would stay again
Stayed 7 nights in Oct 2022

8/10 Good

Katherine, Calgary
Traveled with partner
Liked: Cleanliness, staff & service
Ojo de Agua suited what we needed. Roof over our head, clean room, hot water, beach side. Very helpful and friendly staff. Should have larger fridges in the rooms with freezer to keep ice. Sister hotel had super friendly staff too.
Stayed 7 nights in Nov 2022

2/10 Terrible

Raf
Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady seat in front very rude . She have no manners also the place is very dirty.

4/10 Poor

CECILIA
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ubicación, wifi, comida restaurante todo bien Lo malo es que las paredes del cuarto estaban descarapeladas, una tv demasiado pequeña para el tamaño de cuarto, la regadera no tenía puerta, el agua se salía de la otra puerta y se hacía charco, la llave del lavabo estaba suelta, cortinas sucias con hongos, la puerta del baño inchada y cerraba con fuerza, así mismo la del frigobar que congelaba las cosas. Definitivamente no vuelvo a ese hotel. Las fotos que enseñan en internet son muy diferentes a cómo está el cuarto o son cuando el hotel era recién construido. Le falta mucho mantenimiento y atención de alguien que se dedique exclusivamente a checar todos esos aspectos. El precio no los vale 😢
Stayed 8 nights in Oct 2022

10/10 Excellent

manuel babick
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in Oct 2022

10/10 Excellent

Fernando
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos en todo Gracias siempre ne quedara ahi con ustedes
Stayed 1 night in Oct 2022