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Hotel Plaza Caribe

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Hotel Plaza Caribe

Hotel Plaza Caribe

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Calle Pino Mza. 1 Lote. 19 Smza. 23, Cancun, QROO, 77500

Explore the area

  • Popular LocationMercado 235 min walk
  • Popular LocationBenito Juarez Municipal Building6 min walk
  • Popular LocationMarket 2813 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Hotel Plaza Caribe is in the city center. Cristo Rey Church and Séptimo Día Adventist Church are notable landmarks, and travelers looking to shop may want to visit Mercado 23 and Market 28. Cancun Interactive Aquarium and Aquaworld are not to be missed.

What's nearby

  • Cristo Rey Church - 4 min walk
  • Las Palapas Park - 4 min walk
  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Market 28 - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Restaurante Labná — 5 min walk
  • La habichuela Cancun — 5 min walk
  • Coapenitos — 5 min walk
  • Gory Tacos — 6 min walk
  • El Pescado Ciego — 6 min walk

About this property

Hotel Plaza Caribe

3-star Cancun hotel in Downtown Cancun, near Cristo Rey Church
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services. All 134 rooms offer free WiFi, room service, and plasma TVs with digital channels. Guests will also find down comforters, showers, and phones.
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. 42-inch plasma televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–noon: MXN 140 for adults and MXN 140 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated guestrooms - July 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable/satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 140 for adults and MXN 140 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel
Hotel Plaza Caribe Hotel
Hotel Plaza Caribe Cancun
Hotel Plaza Caribe Hotel Cancun

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 126 out of 533 reviews
5 - Excellent 24%
Rating 4 - Good. 202 out of 533 reviews
4 - Good 38%
Rating 3 - Okay. 138 out of 533 reviews
3 - Okay 26%
Rating 2 - Poor. 42 out of 533 reviews
2 - Poor 8%
Rating 1 - Terrible. 25 out of 533 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem in central Cancun, I live about 2 hours away and usually take the van shares that leave close to the ADO station and I was pleased to see that this hotel is right across from the station! Aside from the location I was surprised to see that the hotel has an awesome pool and garden are complete with Macaws and Peacocks!!! The restaurant on site is also really good, we ended up eating dinner and breakfast there. This hotel is perfect if you have a layover in Cancun or if you are not planning on being at the beach every day. Also great if you come to Cancun for business like I do. The rooms are a bit dated but very clean. Will be staying again!
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay one night for a trip to Holbox, the hotel is very convenient, right accross the ADO bus station
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Quite place just what we need it.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great.
Stayed 1 night in May 2021