Get an overview of this hotel3-star Cancun hotel in Downtown Cancun, near La Sagrada Familia Parish

Location

Located in Downtown Cancun, this hotel is 0.3 mi (0.5 km) from Benito Juarez Municipal Building and 1.4 mi (2.3 km) from La Sagrada Familia Parish. Cristo Rey Church and Las Palapas Park are also within 15 minutes.

Hotel Features

This hotel features 2 restaurants, an outdoor pool, and a nightclub. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a rooftop terrace, and concierge services are onsite.

Room Amenities

All 46 soundproofed rooms feature free WiFi and room service. Cable TV, coffee makers, and free local calls are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary high-speed wireless Internet access.

This Cancun hotel also offers an outdoor pool, a nightclub, and a rooftop terrace.

Hotel Plaza Kokai Cancún has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 46 
  • Number of floors - 4 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Designated smoking areas 
  • Multilingual staff 
  • Nightclub 
  • Rooftop terrace 
  • Free reception 
  • Free parking nearby 
  • Number of restaurants - 2 
  • Number of buildings/towers - 1 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

  • Connecting/adjoining rooms available 
  • Air conditioning 
  • Ceiling fan 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Desk 
  • Free local calls 
  • Phone 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 

Where to Eat

The hotel offers a complimentary manager's reception on select days.

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Tasca - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 
  • Golf lessons available nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at Midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No pets or service animals allowed

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Plaza Kokai
  • Hotel Plaza Kokai Cancún
  • Hotel Plaza Kokai Cancún Cancun
  • Plaza Kokai Cancún
  • Plaza Kokai Cancún Cancun
  • Plaza Kokai Hotel

We should mention

A resort fee is included in the total price displayed. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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