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Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with 1 restaurants

Location

This family-friendly Cancun hotel is located near the airport, within a 10-minute walk of Ceviche Square Cancun, Palapas Park, and Iglesia de Cristo Rey. Casa de la Cultura and Market 28 are also within 15 minutes.

Hotel Features

1 restaurants, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include ceiling fans and laptop-compatible safes.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 1 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and laundry facilities. A total renovation of this property was completed in June 2014.

Hotel Soberanis is a smoke-free property.

  • 24-hour front desk 
  • Bar/lounge 
  • Free reception 
  • Dry cleaning/laundry service 
  • Free parking nearby 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 3 
  • Number of restaurants - 1 
  • One meeting room 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Total number of rooms - 76 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Cable TV service 
  • Ceiling fan 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Phone 
  • Private bathroom 
  • Shower only 
  • Soundproofed rooms 
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Where to Eat

The hotel offers a complimentary manager's reception on select days.

Terraza Soberanis - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Accessible parking 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

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We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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