Ratings based on 663 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Economical and close to the beaches.

Posted Aug 25, 2015
Rooms were very clean but the sheets had stains on it. They should make sure the sheets are cleaner and stain free. There dinner was very good but the continental breakfast was not good. They kept giving us the same thing every morning and it had no flavor. They need to work on there continental breakfast by adding more flavor and a better variety.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel strip Cancun.

Posted Aug 24, 2015
Pros: Fortunate to get a room with small outdoor patio. Good breakfast, more than continental.
Cons: More variety at happy hour :-)
Stacked lowrise backing on to a bay and small harbor. Intimate natural gardens , outdoor restaurant, smaller but nice pool all provided an oasis from the more expensive and behemoth hotels fronting the ocean. Isla Mujeres ferry and the pirate dinner cruises are nearby. Easy regular bus service for the full strip.
3 out of 5
Recommended
for Everyone
by A verified traveler from Distrito Federal, México

Es un hotel que se encuentra bien ubicado

Posted Aug 23, 2015
Pros: Su ubicación.
Cons: Lo dudo
Location: Las playa públicas se encuentran muy cerca y tiene vista a la laguna, los ferrys igualmente están muy cerca.
Tal vez por la habitación que nos toco sentimos algo de incomodidad por la falta de ventilación, ya que esta era muy húmeda. En lo que respecta a las instalaciones se nos hicieron agradables en particular el restaurante (muy buena comida), y como esta bien ubicado a pesar de no contar con playa se encuentra muy cerca de las playa y fácil acceso a la zona de discotecas y restaurantes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2015
I enjoyed the restaurant, the swimming pool. nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
well, for this price, you do not expect a 5 star hotel. however, under this price you expect every good room, if you just want to find some place to stay.
3 out of 5
by A verified traveler

Posted Aug 15, 2015
the hotel location is not really convinent. they have wifi but i can t connect it in my room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs

Nice hotel by the lagoon, close to the ferry

Posted Aug 13, 2015
Great little hotel away from all the other chain hotels. Good location for either going to the town center or the hotel zone.
4 out of 5
Recommended
for Families
by A verified traveler

HOTEL MUY BIEN, SALVO UNOS ERRORES AL PAGO

Posted Aug 11, 2015
Pros: LAS INSTALACIONES Y SU UBICACION
Cons: EL DESAYUNO YA ESTA FATAL, LA COMIDA MAS O MENOS, SE REQUIERE ATENCION EN ESE ASPECTO
Location: EN REALIDAD SOLO LO UTILIZAMOS PARA DESAYUNAR Y DORMIR Y EL ULTIMO DIA PARA VISITAR SU PLAYA QUE ESTA BIEN.
CASI TODO MUY BIEN EXCEPTO EL DESAYUNO QUE DIARIO ERAN FRIJOLES CON HUEVO, ME HOSPEDE EN OTRO HOTEL EN PLAYA DEL CARMEN LLAMADO HOTEL PLAZA Y EL DESAYUNO AUNQUE PEQUEÑO PERO VARIADO, AQUI DEL DIARIO HUEVO CON FRIJOLES NADA DE FRUTA Y EL CAFE ERA MAS AGUA QUE CAFE, LAS INSTALACIONES MUY BIEN PARA ESTAR EN LA ZONA HOTELERA.
4 out of 5
Recommended
for Families
by A verified traveler from Pcia BsAs

Comodo, muy familiar, frecuentado por extranjeros

Posted Aug 9, 2015
Pros: precio, servicio , personal muy amable. Muy silencioso. caminos entre hab con mucha vegetacion.
Cons: no, muy conforme con el precio por las comodidades. No tienen aire acond split , sino tipo cajon , un poco ruidosos.
Location: cerca de playa, a unos km del centro de la ciudad de cancun, y a una distancia similar de la zona hotelera centrica.
Tiene espaciosas habitaciones. Tiene un amarradero de yates y botes a 10 mts de su comedor, y de la piscina, en un entorno muy familiar, limpio, con muy buena comida y desayuno gratis. Nos impresiono agradablemente, a pocas cuadras de las playas, y un poco mas lejos de la zona hotelera. Ideal para descansar en familia. Tiene una puesto de "Blue Dive" para poder tomar clases de buceo alli mismo en la pileta.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunny California, USA.

The front desk was exceptional, love good service!

Posted Aug 2, 2015
Pros: Rooms are clean and fresh.
Cons: Restaurant/bar staff.
Location: They are not right next to a public place that one can have access to the beach, however they do have access to local buses which take almost anywhere
We didn't know what to expect, it was a bit hard to find since the hotel is behind Calypso, and there was no signs. Its located where there is villas and looked like a residential area. It's clean, fresh, nothing fancy, you get what you pay for basically. There was a two guys when at the front desk (wish I call recall their names) one spoke perfect English and was phenomenal. The second person was super kind, and made my 5 kids and myself welcomed. We had two rooms, and although one of the ACs was out, they placed the boys in another room right away, perfect. It happens, it's a HOT place to be at. The only thing I wished was a bit better, was the kitchen/restaurant help during the afternoon, they did seem to be slow, and on their phones in stead of helping us out on what was good to order. I guess their social media pays their bills, not the customers. Besides that, all was really awesome. THANKS GUYS!!!!