Get an overview of this hotel3-star Cancun hotel in Downtown Cancun with full-service spa
Popular property highlights
Located in Downtown Cancun, this spa hotel is within a 5-minute walk of Las Palapas Park and Cristo Rey Church. Market 28 and Benito Juarez Municipal Building are also within 10 minutes.
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms.
All 90 rooms have 10 bedrooms and feature room service. For a bit of entertainment, TVs come with cable channels, and guests will also find rainfall showerheads and showers.
- Proximity to public transit and shopping
- Good for sightseeing
- Overall value of stay
- Location was a bit noisy
Hotel Xbalamque and Spa
Hotel Xbalamque and Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This Cancun hotel also offers tour/ticket assistance, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
- Luggage storage
- Free WiFi
- 24-hour front desk
- Total number of rooms - 90
- Number of floors - 3
- Breakfast available (surcharge)
- Free newspapers in lobby
- Full-service spa
- Tours/ticket assistance
- Spa treatment room(s)
- Multilingual staff
- Parking (limited spaces)
- Poolside bar
- Safe-deposit box at front desk
- Free self parking
- Year Built 1990
- Shopping on site
- Number of buildings/towers - 1
- Outdoor pool
- Outdoor seasonal pool
Available in some public areas: Free WiFi
Free self parking, Parking (limited spaces)
- Rainfall showerhead
- Free toiletries
- Air conditioning
- In-room climate control (air conditioning)
- Daily housekeeping
- Private bathroom
- Shower only
- Cable TV service
- Room service (limited hours)
Where to Eat
La Adelita - This restaurant specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.
Nearby Things to Do
Recreational amenities at the hotel include an outdoor pool.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
The onsite spa has massage/treatment rooms. Services include massages, facials, and body treatments.
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note, some room types at this property are not available when booking a stay with children.
No rollaway/extra beds available
No cribs (infant beds) available
- Resort fee
- Hotel Xbalamque Resort
- Hotel Xbalamque Resort Cancun
- Xbalamque Cancun
- Xbalamque Hotel Cancun
- Hotel Xbalamque Cancun
- Hotel Xbalamque
- Hotel Xbalamque Resort Spa
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.