Get an overview of this hotelLuxury Cancún resort close to shopping malls for adults only
Popular property highlights
Hyatt Zilara Cancun - Adults Only - All Inclusive lies along Cancún's resort boulevard, with the Caribbean Sea on one side and the calm of Nichupté Lagoon on the other; downtown is 12 km (8 mi) away. Plaza La Isla and Plaza Kukulcan malls are located nearby.
All meals and beverages at 6 restaurants, a 24-hour snack bar, 7 bars and lounges, plus room service and minibar, as well as nightly entertainment and use of recreational facilities are included in The Hyatt Zilara Cancun's room rate.
Double jetted tubs
Bathrooms feature slippers, double jetted tubs, two shower heads, multiple massage jets, and marble vanities with two bowl sinks; beds have mahogany headboards and duvets.Information missing or incorrect? Tell us!Opens in a new window
Hyatt Zilara Cancun - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and local beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Surfing/boogie boarding
- Fitness facilities
- Onsite entertainment and activities
- Onsite live performances
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Premium and/or non-domestic beverages
- Bottled wine
- Bottled liquor
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.
A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, spinning, aerobic, and stretching sessions. Complimentary bicycles are on-site. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, two spa tubs, and infinity-pool area.
Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.
Dining choices can be found at 6 restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.
Meeting, conference, and banquet facilities are on site. Wireless Internet access is complimentary in the lobby area.
- 24-hour front desk
- Airport transportation (surcharge)
- Number of bars/lounges - 5
- Concierge services
- Coffee shop or café
- Free newspapers in lobby
- Fitness facilities
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Designated smoking areas
- Billiards or pool table
- Number of outdoor pools - 2
- Luggage storage
- One meeting room
- Express check-in
- Turkish bath/Hammam
- Total number of rooms - 307
- Number of floors - 8
- Spa treatment room(s)
- Multilingual staff
- Beach bar
- Free self parking
- Number of restaurants - 6
- Beach umbrellas
- Free beach cabanas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Shopping on site
- Spa services on site
- Spa tub
- Steam room
- Wedding services
- Coffee/tea in common areas
- Tours/ticket assistance
- Free WiFi
- Free wired Internet
- Limo or Town Car service available
- Free valet parking
- Year Built 2007
- Number of buildings/towers - 1
- Swim-up bar
- Television in common areas
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking, Free valet parking
- Furnished balcony or patio
- Air conditioning
- Free local calls
- Designer toiletries
- Rainfall showerhead
- In-room safe (laptop compatible)
- Blackout drapes/curtains
- Pillowtop mattress
- Free bottled water
- Ceiling fan
- In-room climate control (air conditioning)
- Coffee/tea maker
- Hair dryer
- Daily housekeeping
- Hypo-allergenic bedding available
- Iron/ironing board
- Jetted bathtub
- Free newspaper
- In-room massage available
- Separate bathtub and shower
- Turndown service
- Room service (24 hours)
- LED TV
- Rollaway/extra beds (free)
- Free WiFi
- Pillow menu
Where to Eat
Dress is casual; wet clothes are not allowed.
La Adelita Mexican Cantina - Serves Mexican snacks and authentic Mexican tequila. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.
24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.
Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.
Pelicanos - Fusion of Caribbean and Mexican food served for breakfast, lunch, and dinner. Indoor and outdoor seating overlooking the beach and sea.
Asiana - Features a koi pond and serves Asian food such as Cantonese, Thai, and Japanese for lunch and dinner. Two teppanyaki tables and sushi bar. Buffet or à la carte. Overlooks the palm-lined boulevard.
Maria Marie - Mexican and French cuisine served à la carte for dinner. Restaurant is on two levels, with a brick ceiling and two-story window overlooking Kukulcan Boulevard and Nichupté Lagoon beyond. Bright, wall-sized flower and landscape murals.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
Nearby Things to Do
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Scuba diving nearby
- Water skiing nearby
- Personal motorized watercraft on site
- Free bicycles on site
- Scooter/moped rentals nearby
- Parasailing nearby
- Fitness classes on site
- Pilates classes on site
- Racquetball/squash on site
- Volleyball on site
- Yoga classes/instruction on site
The hotel's spa, The Spa, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.
The Spa also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.
- Detoxification wrap
- Body wraps
- Body scrubs
- Hydrotherapy treatments
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Minimum check-in age is 18
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum guest age is 18
Caters to adults only
No cribs (infant beds) available
This property does not provide refunds for late check-in or early check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Airport shuttle fee: USD 150 per vehicle (roundtrip)
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We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.