Nice Ocean View
Posted Nov 29, 2016
It was really an excellent experience staying in Hyatt Zilara Cancun for almost one week.
The ocean front suite was so nice with a jet tub. The staff cleaned the room every day and evening room service lighted a candle for us every day. The suite is very spacious.
Only one thing, the air conditioner was a bit noisy. I turned off the AC and used the fan.
2. Hotel facilities
As an all-inclusive hotel, it has different restaurants, Asian food, Mexican food, buffet, coffee house, .etc. Food was quite nice.
3. Outdoor swimming pool
It has an excellent outdoor swimming pool near the beautiful beach!
Overall, it was really an excellent experience in Hyatt Zilara!
Comment from Hotel Management
Nov 30, 2016 by Alfonso J - General Manager, Hotel Management
Allow us to thank you for choosing Hyatt Zilara Cancun as host to your recent vacation.
Thank you very much for bringingyour concerns to our attention, be assured these have already been communicated to the corresponding department heads for the appropriate follow up.
We are thrilled to know you had a fantastic time with us and you very much enjoyed the experience.
Once again, thank you very much for sharing your feedback with us and we cannot wait to pamper you again in a not so far future.