Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel - Perfect for a layover

Posted Aug 21, 2015
Can't say a bad word about this hotel. Clean, Professional, Friendly staff, Comfy Bed, great a/c. Handy having the ADO bus terminal right there; car hire, groceries, bar, 7 eleven and cafe too... Really convenient; especially if you are having a quick in and out visit to cancun, or not keen on the resorts.
Comment from Hotel Management
Aug 24, 2015 by GM, Hotel Management
Thank you very much for share with us your opinion. It's always a pleasure to hear positive comments about our facilities. We hope to see you back soon in a near future. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from grugliasco

Albergo in centro a cancun

Posted Aug 14, 2015
Albergo pulito e molto comodo a 20 min dall aeroporto .ma distante dalla zona hotelera.
4 out of 5
Recommended
for Everyone
by A verified traveler from torino

Bel hotel a 15 minuti dall aeroporto di Cancun

Posted Jul 28, 2015
Hotel pulito e molto comodo molto vicino all aeroporto di Cancun .un po distante dalla zona hotelera
3 out of 5
by A verified traveler from São Paulo

hotel muito longe da praia

Posted Jul 5, 2015
Pros: não gostei
Cons: Assistência técnica no ar condicionado, ativar o serviço de petiscos noturno, dar atenção à quantidade de pessoas instaladas em cada quarto.
Location: Longe da praia, mas com shopping, mercado, farmácia, restaurante e cassino bem próximos.
pra quem não quer alugar um carro é necessário pegar dois ônibus. O ar condicionado pingava agua no chão na entrada do banheiro. Mesmo com os nomes de duas pessoas utilizando o quarto todos os dias tiravam as toalhas e colocavam somente uma limpa no lugar, forçando-nos a descer na recepção para pegar mais. Tentei utilizar o serviço de bar e petiscos noturno que consta a indicação da disponibilidade e horário de funcionamento porém não pude pois na realidade esse serviço não existe. A empresa que vende passeios que fica instalada dentro do saguão tem pessoas inconvenientes trabalhando, o que causou muito constrangimento. Nunca mais voltarei para este hotel e nem indicarei para ninguém.
4 out of 5
Recommended
for Everyone
by A verified traveler from hoyos

Nice hotel

Posted Jun 30, 2015
Great price, nice hotel Close to everything Recommended I will stay there when I come back
Comment from Hotel Management
Aug 19, 2015 by GM, Hotel Management
Thank you very much for your comments and for choosing us as your hotel for your holiday trip or business trip. Best regards
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Puerto Rico

Great business hotel

Posted Jun 25, 2015
Pros: Price, comfort, convenient location
Cons: Nothing.
Location: Location is far from the beach and you need a car while staying at this hotel. Great supermarket, bar/lounge and pharmacy right by the lobby.
Rooms and facilities are excellent for the price. Been here several times. Far from the beach. You need a car. Very nice hotel with pharmacy and a great supermarket in the lobby. I really like this hotel in Cancun but I am a business traveler in Cancun.
Comment from Hotel Management
Aug 19, 2015 by GM, Hotel Management
Thank you very much for your kind opinion. We hope to see you back soon. Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Black mold in shower, and around sink toilet

Posted Jun 19, 2015
black mold in shower around soap dispenser. Also black mold around the sink. the toilet is loose from the floor. The toilet water continually runs. The bed is lumpy and stained. The maid service is terrible. The towels are worn out you could actually see through them. There is no alarm clock, or Kleenex provided. no paper or pen
Comment from Hotel Management
Aug 19, 2015 by GM, Hotel Management
I'm very sorry that we didn't meet your expectations. We just have made a new purchase of towels. We are a budget business hotel. You wont find nor kleenex nor paper to write on or pen. But you can ask for this items in front desk and we have a very good supermarket just a few steps from the hotel lobby where you can find all this little things for your stay. We will verify the condition of your room in order to fix everything you mentioned. I hope you accept my apologies and we hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

.kb.kj

Posted Jun 14, 2015
I do not have time for comprehensive reviews. Would somebody please please please please please please please make this easier.
3 out of 5
by A verified traveler

olia a macho el cuarto

Posted Jun 3, 2015
Pros: la vista panoramica
Cons: mas apertura para la gente que no somos empresarios o ejecutivos...ampliar el horario de buffetes desayunos y tener la cortesia de dar agua.
Location: plaza americas
el olor que habia en el cuarto era insoportable a sudor con locion barata deberian de poner extractores...una botellita de agua aunque sea chuiquita deberian de poner para sus huespedes ya ni la amuelan..y bueno ni que decir de los colchones aguados...te sumes en ellos y se te tuerce el cuello... asi no es posible dormir...a las 10:30 a.m. quitan el buffete desayuno o sea 10:30 de la mañana...tambien hay personas que no son empresarias y que quieren desyunar a las 12:00 si en el mediodia y ya no encuentras nada y te apagan la luz del comedor si estas desayunando porque disque se apagan automaticamente.....en general muy decepcionante....no me vuelvo a quedar ahi. =(
5 out of 5
Recommended
for Couples
by Ignacio from San Diego, California

Awesome Hotel Great Value!

Posted May 26, 2015 on Hotels
Great Hotel. Great Location. Great Awesome Value! Highly Recommended!