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Great experience and staff. Nice facility and food, especially the smaller massage pool. Only con is that there was a wedding party with loud music till 1:30 am at night. We were having problem falling into sleep because of the loud music after midnight, and calling the front desk didn't help much ...
clean & comfortable for a quick stay before leaving the area
I have stayed here several times and realize that reviews must not be read, because nothing changes. I like staying here because of the location, price, large pool, good pool bar. The rooms are ok in the new section, but the old section is just way below par! It is the tropics and you can expect ...
I just spend 1 week and had a good time with my family. Entertainment team and kids club were superb. Great shows and clean place. Recomanded!!! They made my birthday so special, great staff.good restaurants
Excellent service by all of the staff. They make our frequent visits feel like we are returning home.
Excelent suites, good price, good ubication, good costumer service, 100% recomendable.7
Affordable, heart of hotel zone across from Riu hotel, Playa Caracol, Coco Bongo a block away, lots of restaurants in the area. Room was nice.
Food as usual on an all inclusive hotel was medium - poor. Too bad no real good mexican food was to offer
Decent hotel and room. Close to Mercado 23 which is very touristy. Reception were helpful. Large range of TV channels but only 2-3 in English. Room smelt of smoke unfortunately, previous guest's fault not the hotels but wanted to call this out.
Close to a park, a mall , also have a markets close.
When I first arrived, the AC did not work and neither than the electricity. Once that issue was resolved, we enjoyed our trip! The beach and pool are beautiful. Drinks are great! I don’t like how pushy the massage therapist were. Prime location! Right next to the bars, market and little shops.
Great value with friendly staff! Currently renovations are being done and the staff are able to keep areas clean despite repairs. The hotel is in the city and very close to Market 28, grocery stores and restaurants. If you're a light sleeper a small downtown hotel might not be for you. Water coolers ...
I always use this hotel on my way to and from Chetumal with the ADO bus line. It's clean and the bathrooms are particularly nice. Others may complain, but it has always suited my needs for the price.
If your the kind of person who is out and about and doesn't spend much time in the room than this is a perfect place for you. Staff is great and very accomedating. If you dont lkke a room yoy xan change it tho all are simmilar enough it's not worth the move. Close to the hotel zone clubs. About a ...
I had my doubts about staying in downtown Cancun, but, I was trying to save a few bucks since I was not interested in spending in expensive hotels or staying all day in a resort or the beach.... it covered my expectations... clean, neat and comfortable.. thanks guys!
Very nice hotel with large rooms and with microwave and refrigerator so food can be kept in the room. It is my tried stay in this hotel. I highly recommend!
Some globe-trotters choose hotels based on location, but others book by name. And thanks to Expedia you don’t have to pick. It is why we offer such an expansive range of Independent hotels in Cancun, Quintana Roo. Known for well-appointed rooms and friendly, personalized service, each of the top Independent Cancun hotels guarantees an unparalleled level of comfort and quality.
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