Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Clean, good breakfast and friendly staff

Posted Dec 2, 2016
I did not love the location it was hard to get to but other than that everything was great
4 out of 5
by A verified traveler

Agradable

Posted Nov 20, 2016
Buena relación de precio calidad. Sin ser excelente
4 out of 5
by A verified traveler from US

Downtown, quiet, comfortable and very affordable.

Posted Nov 16, 2016
Pros: I liked the friendly hotel staff and the quiet neighborhood.
Cons: More information on local activities and places to visit.
Location: The location is good, and there are tours available if time permits. Most tours require a full day to visit.
My hotel room was large and comfortable. Free Wi-Fi was available. The hotel provided room service and there are local restaurants and pizza shops with take out service.
Comment from Hotel Management
Nov 28, 2016 by Lucía U., Hotel Management
We appreciate your comment and we are pleased to hear that you had an enjoyable stay at LQ Hotel by La Quinta Cancun. continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We will see you soon. Sincerely,
4 out of 5
by A verified traveler from US

Placentera y agradable....muy cómodo el hotel.

Posted Nov 16, 2016
Location: Placentera y agradable....muy cómodo el hotel.
Placentera y agradable....muy cómodo el hotel y su personal es muy amable y eficiente.
Comment from Hotel Management
Nov 24, 2016 by Lucía U., Hotel Management
Buenas tardes Muchísimas gracias por su amable comentario sobre nuestro hotel, nos agrada saber que su experiencia fue satisfactoria y el servicio de recepción excedió sus expectativas. Deseamos invitarlo nuevamente a que se hospede con nosotros para que experimente lo nuevo que estamos haciendo por nuestros huéspedes. Saludos cordiales
4 out of 5
by A verified traveler

Agradable

Posted Nov 14, 2016
Todo bien excepto el desayuno... deja mucho q decir deberían manejar una mejor calidad de alimentos x el costo
Comment from Hotel Management
Nov 22, 2016 by Lucía U., Hotel Management
Estimado huésped: Muchas gracias por hacernos llegar su retroalimentaciòn. Con muchísimo gusto tomaremos en cuenta el detalle que nos menciona. Le invitamos a regresar muy pronto y conocer las mejoras en las que estamos trabajando. Saludos!!!
4 out of 5
by A verified traveler from hong kong

short stay

Posted Nov 1, 2016
everything is good with friendly staff. a happy stay in cancun
5 out of 5
by A verified traveler from t

Everything was great

Posted Oct 9, 2016
Pros: Conditions , room and stuff. Food is good too. Wifi is so fast . Breakfast is ok.
Cons: Swimming pool small and area not organized, feels uncomfortable
Location: Shopping mall is 5 min walking and buss stop really close
Comment from Hotel Management
Oct 10, 2016 by Lucía U., Hotel Management
Dear Irina, I´m so glad you were confortable in our hotel, you sholud know that everything that we do is think about you, in your family your comfort and is a pleasure to create you one memorable experience. you are welcome when you decide to come back!! Hope see you soon.
4 out of 5
by A verified traveler from Miami

Excellent service

Posted Oct 6, 2016
Location: Supermarket, restaurant, club
Great staff, close to everything hotel , restaurant, club . Must go coco bongo club
Comment from Hotel Management
Oct 8, 2016 by Lucía U., Hotel Management
I´m so glad you were confortable in our Hotel, you sholud know that everything that we do is think about you, in your family your comfort and is a pleasure to create you one memorable experience. you are welcome when you decide to come back!! Hope see you soon.
5 out of 5
by A verified traveler from Havana

Nice hotel with a perfect location in Cancún!

Posted Oct 3, 2016
Pros: Room comfort, Staff, Facilities and Location
Location: Excellent when the visitor will do different things in the city: business, shopping or tourism
Very comfortable rooms and the staff of the hotel staff is very helpful at all times. The location is superb, nearby the mall "Plaza de las Américas", many restaurants and shops. Quick check in and room ready on time.
Comment from Hotel Management
Oct 5, 2016 by Lucía U., Hotel Management
Thank you very much for your feedback! The hotel is in an excellent location, situated at Cancun center. Strategically located close to all points of interest such as restaurants, shopping malls, supermarkets, hospitals, entertainment, Clubs, Downtown, etc., Our location provides convenience to all our visitors can satisfy your needs at close range. Staying in our hotel will make you feel "like new, every day." Thanks for visiting, everyone is welcome!
5 out of 5
by A verified traveler from Dallas tx.

Posted Sep 30, 2016
Pros: rooms very clean ,confortable beds.
Cons: more towels and more water to drink. also the showers do not working good, need to replace it.
Location: good for shopping safe to walk. Restaurants very close and facility to take buses and taxis.
very clean hotel, excellent service. employes very nice . I want to give thanks to Francisco in front desk, he was very polite and attentive. we were very confortable and safe. Thank you Francisco for you attention.
Comment from Hotel Management
Oct 5, 2016 by Lucía U., Hotel Management
Dear guest, Thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you need, warm regards wish you LQ HOTEL BY LA QUINTA CANCUN staff!!