The select employees made it wonderful.
Posted Mar 19, 2017
Marco ( French Dining ), Carlos ( Pool Waiter ), and the entire pool staff were excellent. If I could give them a raise and already miss them.
The pool was beyond cold everyday, the staff other than listed above were stuffy, and I had to ask several times for the dry-cleaning, had to call to have OUR room cleaned, to get assistance with the airport transportation took six requests. Why have the application on my phone if all requests are never completed? I was never able to attend the workout classes because they only alowed 5-6 individuals at a time. ( slight frustration )
Above employees: They would be the only reason we would want to return. I would save your money and stay clear of this "top ranked" resort. We had a lot better service and amenities at The Secrets Vine, Aqua Live, and Excellence.
I consider myself an easy going person with an above average household income, but I will not be returning unless I found a deal online..... if you see what I am saying. There are far better places to go.
I love the sunsets and sunrises, but you can see them anywhere.