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Get an overview of this hotelSophisticated, stylish Cancun hotel with ocean views

Beach and shopping

This contemporary Cancun lodge offers views of the Caribbean Ocean; the ME Cancún - Complete ME All Inclusive is in the property zone, less than 1 km (0.6 mi) from Luxury Avenue Mall, and 12 km (7.5 mi) from downtown.

Infinity pool, spa

Along with a beach, guests enjoy two pools including one for adults only and an infinity pool with dancing on the weekends. YHI Spa offers facials and massages, a hydrotherapy area, and yoga classes.

iPod docks

ME Cancún - Complete ME All Inclusive guestrooms are decorated with modern furnishings and include complimentary wireless Internet access, iPod docks, and DVD players.

ME Cancun - Complete ME All Inclusive

Boulevard Kukulkan Km 12 Cancun QROO 77500

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

  • Aerobics
  • Yoga

Not included

  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Minibar
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Overlooking Caribbean Sea, this oceanfront resort is within 1 km (0.75 mi) of the shopping, dining, and entertainment venues at La Isla Mall and Plaza Kukulcán. Luxury Avenue Mall is 0.6 mile away. Cancún International Airport is a 20-minute drive away.

ME Cancún - Complete ME All Inclusive offers modern amenities and sophisticated leisure options. Facilities include an infinity pool surrounded by Bali and day beds (surcharge) along with music and dancing on the weekends, a 24-hour fitness center with yoga and other classes (surcharge), and an extensive health spa (surcharge). Guests have complimentary access to the Chill Out Deck Monday through Sunday, and complimentary access to The Beach Club Monday through Thursday (cover charge applies for weekends, parties and events).

Five dining options include Mediterranean fare, Asian cuisine, 2 poolside bars, and 24-hour room service (a delivery surcharge applies).

Meeting and event space accommodates up to 300 guests. A cybercafé provides computers and complimentary wireless Internet access is available throughout the hotel. Parking is free to registered guests during their stay.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Number of floors - 11 
  • Number of bars/lounges - 6 
  • Number of poolside bars - 2 
  • Barbecue grill(s) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • 24-hour health club 
  • Fitness facilities 
  • Full-service spa 
  • Arcade/game room 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of indoor pools - 2 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Business center 
  • Elevator/lift 
  • Total number of rooms - 434 
  • Library 
  • Spa treatment room(s) 
  • ATM/banking 
  • Meeting rooms 5 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Pool sun loungers 
  • Number of restaurants - 5 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 
  • Free WiFi 
  • Tours/ticket assistance 
  • Number of outdoor pools - 3 
  • Laundry facilities 
  • Year Built 1991 
  • Number of buildings/towers - 1 
  • Swim-up bar 

Family Friendly Amenities

  • Indoor pools  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Rollaway/extra beds (free) 
  • Desk 
  • iPod docking station 
  • Flat-panel TV 
  • Free WiFi 

Where to Eat

Salt - Gourmet Mediterranean-inspired cuisine. Open for buffet breakfast and à la carte dinner.

Silk - Asian bistro serving sushi and teppanyaki. À la carte dinner served. Dress code: No shorts or sleeveless shirts.

The Water Grill - South American-style grill with flavors from Peru, Brazil, and Argentina. Grilled specialties and salad bar. Oceanfront setting. À la carte lunch and dinner served.

The Beach House - Offering Mexican fusion cuisine. Serving à la carte lunch and dinner.

E-space - Cybercafé offering light snacks for take-out or dine-in. Light snacks, salads, desserts, sandwiches.

Room service is available 24 hours a day.

Rose Bar - Located in hotel lobby. Premium cocktails and DJs playing music.

Maxim Beach Bar - Pool and beach area bar with day beds, music, and dancing.

Infinity Bar - Swim-up bar at adults-only pool.

Entertainment

The Beach Club - On Fridays, Saturdays, and Sundays, the Beach Club features resident and special guest DJs as well as live performances and more.

Rose Bar & Rose Bar Deck - Enjoy live DJs and performances Thursday through Saturday.

Nearby Things to Do

Along with an adjacent beach, ME Cancún - Complete ME All Inclusive offers several swimming pools, including the main pool with water ritual, an infinity pool, an adults-only pool, and the spa's private pool.

Two 18-hole golf courses are located on Cancún Island: the Hilton Golf Club is 5 km (3 mi) south of the resort, and the Robert Trent Jones, Jr.-designed Pok-Ta-Pok Golf Club is 5 km (3 mi) away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

The 11,000 square foot YHI Spa offers private treatment rooms and a couples suite. Guests have 24-hour access to state-of-the-art fitness equipment, sauna and steam baths, a Vichy humid spa, and a hydro-massage pool. A relaxation area is reserved for facials, body treatments, and massages. Spinning, yoga, and Pilates classes are also offered.

  • Steam room in spa 
  • Number of treatment rooms 8 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of USD 150 per pet, per night, plus a deposit of USD 350 per stay
  • Dogs and cats only
  • 1 per room (up to 25 lb)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the hotel:
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 150 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

A resort fee is included in the total price displayed. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

Up to USD 800 in Resort Credits

Book a 4-night stay in any room or rate category for travel now - December 26, 2017, and receive the following: USD 600 in resort credits with a 4-night stay OR USD 800 in resort credits with a 5-night minimum stay.

4-night minimum stay required. Resort credit is issued as savings coupons to be used toward services within the hotel and with external companies. This offer includes only 1 coupon set per room per stay. Full details at check-in. No refunds for any unused portion of offer. Other restrictions may apply. Blackout dates apply, including December 26, 2016 - January 1, 2017.


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