Outdoor pool

Reviews of Nautibeach Condos

3 out of 5
Nautibeach Condos
Av. Rueda Medina #7, Colonia Centro, Pl, Quintana, Roo, Isla Mujeres, QROO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 243 reviews" "
Rating 8 - Good. 62 out of 243 reviews" "
Rating 6 - Okay. 14 out of 243 reviews" "
Rating 4 - Poor. 4 out of 243 reviews" "
Rating 2 - Terrible. 0 out of 243 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and location, beds were comfy. View was amazing from the pool north beach!
Stayed 1 night in Mar 2024
Response from Nautibeach Condos on Mar 19, 2024
Hi Agnes, Thank you so much for your stay with us.

4/10 Poor

Erin

There was a party that lasted until 4am one night. The entire building was shaking due to the bass. Got eaten up pretty bad, woke up the first morning covered in massive bug bites. I have been to Cancun for years and have never been bitten by anything so can only assume they have bed bugs.
Stayed 3 nights in Mar 2024
Response from . on Mar 17, 2024
First of all, thank you so much for taking the time to send us your concerns. Regarding the noise coming from next door last Friday, unfortunately, it was out of our hands because it was a private party in the property next door. We are really sorry for the inconvenience this caused you.We are committed to following all necessary procedures to ensure that all of our rooms are maintained in good condition. Every time we receive a guest in one of our units, we thoroughly sanitize the condo, wash all sheets and all sheets are replaced for fresh ones (including the mattress encasement). Additionally, we have a regular spray program for pest control that is carried out consistently in all of our condos. However, we have just conducted a detailed inspection of the beds and found no traces that indicate the presence of bedbugs.Regards.

10/10 Excellent

Martin, Mooresville

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nautibeach Condos on Mar 16, 2024
Hi Martin,Thank you so much for taking the time to score your last stay at Nautibeach Condos.

8/10 Good

lila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying here. Love the pool and the beach. Staff is super helpful. Rooms are nice WiFi in the rooms. Spotty WiFi on the beach. I was ok with this. I just enjoyed the beach. The restaurant on site is good. The waiters were very attentive brought drinks and food out to the beach. Would stay here again. Can walk to all the restaurants in town. Great food at Oceans and Roosters in town.
Stayed 8 nights in Feb 2024
Response from Nautibeach Condos on Mar 11, 2024
Hi Lila,Thank you so much for comments, we really appreciate it.

8/10 Good

Debbiey

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from Nautibeach Condos on Mar 12, 2024
Hi Debbiey,Thank you so much for taking the time to rate your experience with us.

10/10 Excellent

Polina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay and we had the best time again, thank you everyone at Nautibeach.
Stayed 3 nights in Jan 2024
Response from Nautibeach Condos on Mar 11, 2024
Hi Polina,On behalf of all the staff we would like to thank you for your preference.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always love our stays at Nautibeach! Staff are great at the hotel and on the beach. Mayan beach club just needs to put fish tacos on their menu! lol
Stayed 1 night in Dec 2023

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything u need is there. The beach is the biggest take away.

10/10 Excellent

Virgil

Stayed 4 nights in Dec 2023

8/10 Good

JAYNE

Liked: Cleanliness, property conditions & facilities
Walkable to everything you need! Staff was excellent! Walk outside the condo to the pool or beach.
Stayed 5 nights in Sep 2023

10/10 Excellent

Franchesca

Liked: Cleanliness, room comfort
Favorite place to stay on the island
Nautibeach never fails! This was my 5th or 6th trip to Nautibeach. Everything was fantastic as usual. Highly recommend!
Stayed 6 nights in Nov 2023

4/10 Poor

Darenda

Stayed 6 nights in Oct 2023

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had such a lovley time at this beautiful beach resort! The staff was so helpful and we can not wait to return!
Stayed 7 nights in Oct 2023
Response from Nautibeach Condos on Oct 30, 2023
Hi Crystal,Thank you so much for your kind words! We're glad to hear you had a lovely time staying with us.

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place overall and the staff is really friendly.. getting there requires walking a dirt path and almost getting run down by golf carts or mopeds.
Stayed 7 nights in Oct 2023
Response from Nautibeach Condos on Oct 30, 2023
Hi Lance,We really appreciate your positive feedback. It means a lot to us.

10/10 Excellent

Marci Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. property was incredible, great view
Stayed 7 nights in Sep 2023
Response from Nautibeach Condos on Oct 30, 2023
Hi Marci Michelle,On Behalf of all the staff, thank you so much for you comments, We really appreciate it.

10/10 Excellent

Cade

Liked: Amenities
Accessibility
Stayed 3 nights in Sep 2023
Response from Nautibeach Condos on Oct 30, 2023
Hi Cade,Thank you so much for your appreciative feedback! We're truly grateful for your score.

10/10 Excellent

Abdo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nautibeach Condos on Sep 15, 2023
Hi Abdo,Thank you so much.

6/10 Okay

Fernando

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great location! nice beach
Stayed 4 nights in Jul 2023

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love staying at Nautibeach. I would recommend to anyone wanting the best. The only reason im not giving it an overall 5 star is because #? condo was extremely loud early in the mornings. All the employees gather near the office a little before 8:00, their voices travel, plus the whole time we were there 4 mornings, they continuosly did loud maintenence work (knocking out stucko on the wall, shoveling gravel, hanging Mayan Club sign with saws, and using a scrubbing maching to clean the pathway) All these projects are great, but as a courtesy to guest they should have waited until 9:00 am to begin. It was never communicated each day a loud project would be occuring. Its vacation...meaning sleep in. Other than that its a great place. Id recommend not staying in any of the condos close to the office.
Stayed 4 nights in Aug 2023
Response from Nautibeach Condos on Sep 15, 2023
Hi Cassandra,Thank you so much for your feedback, this will be helpful to improve our service.

10/10 Excellent

GRZEGORZ, STAMFORD

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Nautibeach Condos on Sep 15, 2023
Hi Grzegorz,Thank you so much!

10/10 Excellent

Alberto

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at Nautibeach Condos! Highly recommend them. I will definitely be retuning in the near future.
Stayed 4 nights in Jul 2023
Response from Nautibeach Condos on Jul 31, 2023
Hi Alberto,Thank you so much for your stay at Nautibeach Condos.

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
The only thing we didn't enjoy was the pool was like a hot tub. At our pool in Texas where it is equally hot we have a cold hose running in so we can enjoy the pool. That being said, the beach was beautiful. Sometimes we just like to switch it up.
Stayed 3 nights in Jul 2023
Response from Nautibeach Condos on Jul 31, 2023
Hi Marva.,Thank you so much for your feedback.

6/10 Okay

Jaclyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is amazing. The bar restaurant area was not so great. The first night we were there we were tired and hungry after a long day of flights and delays-we were overcharged for an entrée and drinks that we did not order and I didn’t notice until the next day when I was looking at the receipts. The following day we were at the beach and ordered food and drinks and the waiter demanded a $40 tip. They said there was a $40 minimum tip for all orders from the beach. I asked where the sign was that said this, as I am happy to tip, but I’m not going to tip at a higher rate than my bill was. There was no sign and they let it go. Two negative experiences with the restaurant and bar but the beach is amazing as is the facility.
Stayed 6 nights in Jun 2023
Response from Nautibeach Condos on Jul 31, 2023
Hi Jaclyn,Than you so much for your comments.The restaurant is not part of the hotel, however we will send ypour comments to the Restaurant manager.

10/10 Excellent

Andrea, WYLIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great vibe very relaxing best location on north beach
Stayed 2 nights in Jul 2023
Response from Nautibeach Condos on Jul 31, 2023
Hi,Thank you so much for your stay at Nautibeach Condos

8/10 Good

Josette

Stayed 2 nights in Jun 2023
Response from Nautibeach Condos on Jul 31, 2023
Hi Josette,Thank you so much.

10/10 Excellent

Annabel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool was great and the condo was clean and a perfect setup for a family of 4
Stayed 5 nights in Jun 2023
Response from Nautibeach Condos on Jun 13, 2023
Thank you so much for your comments.

8/10 Good

Damarys

Stayed 1 night in Jun 2023
Response from Nautibeach Condos on Jun 13, 2023
Thank you so much for your feedback

8/10 Good

marvin, watauga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Nautibeach Condos on Jun 13, 2023
Thank you so much for your feeback

10/10 Excellent

Leslie

Stayed 7 nights in Apr 2023
Response from Nautibeach Condos on May 31, 2023
Hi Leslie,Thank you so much for your preference.

10/10 Excellent

laurie, Des Plaines

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful view clean room a/c worked great beds were comfy
Stayed 1 night in Apr 2023
Response from Nautibeach Condos on May 9, 2023
Hi Laurie,Thank you so much for your comments. we really appreciate it.

10/10 Excellent

Shawnee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in unit twelve. All the staff was very friendly, the place was clean and safe. This is the most beautiful beach section! There are a small amount of chairs and umbrellas for guest to use, tip the guy who digs the hole to move your umbrella around. The restaurant on site isn't part of the hotel, but works with them- American prices but great food! Beach front service! We ordered way more than we planned to from there. (Mayan Beach Club)
Stayed 6 nights in Mar 2023
Response from Nautibeach Condos on Apr 17, 2023
Hi Shawnee,Thank you so much for your last stay at Nautibeach Condos, we are glad to hear that you had wonderful vacation.We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Family trip
We had a great time at Nautibeach Condos. It is in a nice location and has the necessary amenities.
Stayed 3 nights in Mar 2023
Response from Nautibeach Condos on Apr 17, 2023
Hi,Thank you so much for your last stay at Nautibeach Condos.We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Nautibeach Condos on Apr 17, 2023
Hi,Thank you so much for taking the time to rate your last stay at Nautibeach Condos.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities
Loved this property. Well kept and everyone that worked there were doing their best job.
Stayed 3 nights in Mar 2023
Response from Nautibeach Condos on Apr 17, 2023
Hi Linda,Thank you so much, we really appreciate all your comments.We hope to see you again.

4/10 Poor

Lindsey Renee

Stayed 4 nights in Mar 2023
Response from Nautibeach Condos on Apr 17, 2023
Hi Lindsey,Thank you so much for your feedback

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, property conditions & facilities
My son and I enjoyed our stay
Stayed 4 nights in Feb 2023
Response from Nautibeach Condos on Feb 20, 2023
Hi Terrence,Thank you so much for your recent stay at Nautibeach Condos.

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2023
Response from Nautibeach Condos on Mar 16, 2023
Thank you so much for your stay at Nautibeach Condos.

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, amenities
Property was great 5hough our condo wasn’t super comfortable, living room furniture wasn’t comfortable for anyone more like patio set and bedding was two thin sheets on bed and that’s all which would be ok but the sheets should be more substantial not two thin sheets
Stayed 3 nights in Jan 2023
Response from Nautibeach Condos on Feb 2, 2023
Hi Todd,Thank you so much for feedback, it will help us to improve our service.

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great deal in Isla. The apartments are beautiful and well appointed and next to a beautiful beach. We’ll be back
Stayed 1 night in Jan 2023
Response from Nautibeach Condos on Feb 2, 2023
Hi Jesus,Thank you so much for your comments we really appreciate it.

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities, property conditions & facilities
We have been visiting Isla Mujeres since 2006 but this was our first time staying at Nautibeach Condos. We are a family of 5 including 3 young adult kids. Long story short, we loved Nautibeach and will stay there again. What we could have done without - the loud music from the multiple boats from Cancun that anchor off Playa Norte and the loud music from the adjacent Mayan Beach Club and surrounding restaurants and bars. On Saturday night loud thumping music continued until 4am. If you like to sleep with the doors open to enjoy ocean breezes and the sound of waves lapping the shore, forget about it. What we loved - the staff, the friendly vibe, the spacious 2 bedroom apartment with balcony overlooking the gardens and pool, the spring water dispenser provided, morning coffee on the balcony, the incredibly clean and inviting pool and of course the immaculate beach. There are numerous fantastic dining spots and food carts within an 8 minute walk. Laundry service is provided for a small fee. Housekeeping is wonderful. Pool/beach towels are provided daily as are chairs and umbrellas (please tip generously as the staff works incredibly hard all day in the heat). If you are noise-sensitive, Nautibeach might be challenging with all the competing music. But if you can accept it as part of the landscape then you will love Nautibeach Condos.
Response from Nautibeach Condos on Feb 2, 2023
Hi Barbara,We really appreciate your feedback this will help us to improve our service.

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights over NYE. Everything was great. Only downside for me is that there are no comforters only 2 sheets on the bed. There was a small blanket in the other room so I used that but it’s made for one person not two. Our server Sammy was great at the beach as well and the front desk staff was awesome. Very family friendly here so you will hear your fair share of children being children.
Response from Nautibeach Condos on Feb 2, 2023
Hi Laura,Thank you so much for your feedback. we really appreciate it and help us to improve our service.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, room comfort
Beautiful property!
Stayed 8 nights in Dec 2022
Response from Nautibeach Condos on Feb 2, 2023
Hi Nicole,Thank you so much for your last stay with us.

10/10 Excellent

Myriam, Bronx

Liked: Amenities, property conditions & facilities
The location of this place is amazing, I had a wonderful time durning my stay there. You are steps away from one of the most beautiful beaches in Mexico! Walking distance from everything! The employees are amazing and very attentive! I would highly recommend Nautibeach!! I want to give a shout out to the employees Jose, Luis, Javier, Juan the life guard Gasti, Raul at the front desk was such a great help with everything and all the ones who’s names I didn’t mention!! I loved loved loved my stay there!!! I give it a 10!!! Till next time!!! Btw…great water pressure and very hot water for those who don’t like Luke warm water!
Response from Nautibeach Condos on Feb 2, 2023
Hi Myriam,Thank you so much for all your comments, we really appreciate it.

10/10 Excellent

Natasa, Bellingham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach. Wonderful swimming. Very helpful staff at the reception desk and at the whole facility. Wonderful meals and great staff at the Mayan Beach Club nextdoor. Laundry service. Large condos. Comfortable beds. Having a kitchen. Restaurants, stores nearby. Fun snorkeling by the Mia hotel. Renting a golf cart through the office and touring the island. Just an incredible stay overall, including for kids and mobilty-limited grandma.
Response from Nautibeach Condos on Feb 2, 2023
Hi Natasa,Thank you so much fopr all your comments, we really appreciate it.

10/10 Excellent

Trent

Traveled with group
Liked: Cleanliness, room comfort
AMAZING
This place is incredible. One of our favorites to stay. Beautiful views, friendly staff and an awesome beach with great restaurant next door.
Stayed 3 nights in Nov 2022

6/10 Okay

CHANG, CENTREVILLE

Liked: Amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Celestino

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

LAUREN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and grounds were amazing. The beach was fabulous! We will be back.
Stayed 2 nights in Oct 2022
Response from Nautibeach Condos on Oct 9, 2022
Hi.Thank you so much for your preference. we appreciate all your comments.

6/10 Okay

Amy M.

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022
Response from Nautibeach Condos on Oct 9, 2022
Hi,Thank you so much for your stay. we appreciate your feedback.

8/10 Good

Savannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location on the beach. Nice beach bar with good food and drinks! And a cool little swing bar!
Stayed 7 nights in Sep 2022
Response from Nautibeach Condos on Oct 9, 2022
Hi,Thank you so much for your stay. we appreciate your comments.