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Expedia Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Jr Suite Tropical View with Two Double with Jaccuzzi
700 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Preferred Ocean View with Two Dbl Beds with Jaccuzzi
Room with view
765 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Preferred Club Governor Suite with Jaccuzzi
Room with view
1087 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Jr Suite Ocean Front with Two Double with Jaccuzzi
Room with view
700 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Jr Suite Ocean View King Bed with Jaccuzzi
Room with view
700 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Jr Suite Ocean View with Two Double with Jaccuzzi
Room with view
700 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Jr Suite Ocean Front King Bed with Jaccuzzi
Room with view
700 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Club Ocean Front with 1 king Bed with Jaccuzzi
Room with view
765 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Preferred Ocean Front with Two Dbl Beds with Jaccuzzi
Room with view
765 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Preferred Club Ocean View with 1 king Bed with Jaccuzzi
Room with view
765 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deal of the Day
700 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite Tropical View King Bed
700 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deal of the Day Preferred Tropical View
700 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star hotel with pools, private beach, full-service spa

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
On private beach
Business center

Location

Located in Puerto Morelos, this beachfront hotel is next to a golf course and within 2 mi (3 km) of Ojo de Agua Beach, Artisans Market, and San Jose Catholic Parish. Puerto Morelos Reef and Puerto Morelos Town Square are also within 3 mi (5 km).

Hotel Features

Catch some rays on Now Jade Riviera Cancun Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.

Room Amenities

All 550 rooms feature thoughtful touches like free minibar items and slippers, plus free WiFi and LCD TVs with cable channels. Guests will also find balconies or patios, iPod docks, and 24-hour room service.

Languages Spoken

  • English

Show all languages

Now Jade Riviera Cancun Resort & Spa All Inclusive

Unidad 26, Puerto Morelos, QROO 77580

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Now Jade Riviera Cancun Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services

  • Kayaking included
  • Access to onsite clubs included
  • Rowing/canoeing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • All available beverages included
  • Golf included
  • Golf - green fees included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Hotel Amenities

Some rates at Now Jade Riviera Cancun Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Now Jade Riviera Cancun Resort & Spa All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Now Jade Riviera Cancun Resort & Spa All Inclusive is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • On private beach
  • Conference space size (meters) - 995
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 550
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 9
  • Tennis on site
  • Beach bar
  • Number of bars/lounges - 3
  • Full-service spa
  • Number of swim-up bars - 2
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2008
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Smoke-free property
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 7
  • Conference space size (feet) - 10710
  • Spa tub
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Now Jade Riviera Cancun Resort & Spa All Inclusive offers 550 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Free local calls
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Balcony or patio
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Slippers
  • MP3 docking station
  • iPod docking station
  • Minibar (stocked, free items)

Where to Eat

Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capers Rest. (Italian) - This fine-dining restaurant serves dinner only.

CinCin Rest (Adults only) - This fine-dining restaurant serves dinner only.

Mercure Rest (French) - This fine-dining restaurant serves dinner only.

Tamarindo Rest (Mexican) - This fine-dining restaurant serves dinner only.

24-hour room service is available.

Nearby Things to Do

A private beach and outdoor tennis courts are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Basketball on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Now Spa by Pevonia has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 65 per pet, per night
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). For more details, please contact the hotel directly using the number provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Service animals exempt from fees/restrictions

No rollaway/extra beds available

Debit cards

Number of children who can stay free - 2

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Now Jade All Inclusive
  • Now Jade Riviera Cancun Resort & Spa All Inclusive Hotel
  • Now Jade Riviera Cancun Resort And Spa
  • Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
  • Now Jade Riviera Cancun Hotel Puerto Morelos

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Dreams Playa Mujeres Golf & Spa Resort, Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Sunscape Sabor Cozumel, or Sunscape Star Cancun (December 2018). Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

Added Benefits


Book a stay in any room type or rate plan category and receive access to the Core Zone where guests ages 13-17 can play sports, and participate in activities such as video games, ping pong, karaoke, watch movies and more.


Full details at check-in. Fees apply. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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