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Overview of Now Jade Riviera Cancun Resort & Spa - All Inclusive

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Private beach, white sand, sun loungers, beach volleyball
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Now Jade Riviera Cancun Resort & Spa - All Inclusive

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationArtisans Market7 min drive
    Popular LocationDr. Alfredo Barrera Marin Botanical Garden11 min drive
    Popular LocationSanctuary of Hope and Time Capsule17 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Choose dates to view prices

Junior Suite Ocean View Double

3.9/5 guest room rating
  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

4.7/5 guest room rating
  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Double

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front Double

5/5 guest room rating
  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

4.6/5 guest room rating
  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View King

4.5/5 guest room rating
  • 765 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View Double

4.4/5 guest room rating
  • 700 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

3.6/5 guest room rating
  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Governor Suite

  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean Front King

5/5 guest room rating
  • 765 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deal of the Day Preferred Tropical View

  • 700 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deal of the Day

4.2/5 guest room rating
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

Junior Suite Tropical View King

4.5/5 guest room rating
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Puerto Morelos

Located in Puerto Morelos, Now Jade Riviera Cancun Resort & Spa - All Inclusive is next to a golf course and on a private beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Traveling with kids? Consider Parque Cenote Las Mojarras, or check out an event or a game at El Rey Polo Country Club. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby.
Popular Location

What's nearby

  • San Jose Catholic Parish - 6 min drive
  • Puerto Morelos Town Square - 6 min drive
  • Artisans Market - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Sanctuary of Hope and Time Capsule - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Carnival Buffet — 1 min walk
  • Capers Rest. (Italian) — 1 min walk
  • My Little Italy — 6 min drive
  • Richard's Bistro — 6 min drive
  • Tacos.Com — 6 min drive

About this property

Now Jade Riviera Cancun Resort & Spa - All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Now Jade Riviera Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 550 rooms feature modern comforts like LCD TVs with cable channels, along with free WiFi. Balconies or patios, 24-hour room service, and free local calls are among the other amenities available to guests.
Now Jade Riviera Cancun Resort & Spa - All Inclusive offers 550 accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Now Spa by Pevonia has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Access to 18-hole golf course
1 round of golf during stay for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • Buffet and à la carte meals, snacks, and beverages included
  • 7 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (10710 square feet)
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Dogs welcome
1 per room (up to 22 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort Spa
Now Jade Riviera Cancun Resort Spa All Inclusive
Now Jade Riviera Cancun Resort Spa Optional All Inclusive

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 450 out of 985 reviews
5 - Excellent 46%
Rating 4 - Good. 335 out of 985 reviews
4 - Good 34%
Rating 3 - Okay. 137 out of 985 reviews
3 - Okay 14%
Rating 2 - Poor. 50 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 985 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the property and
Stayed 7 nights in Apr 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Most restaurants were good. Too far away from town. Had air conditioning problems first 3 days then room phone went out.
Stayed 6 nights in Apr 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and In ocean front location.
Stayed 7 nights in Apr 2021

1/5 Terrible

Stayed 6 nights in Apr 2021